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INFINITI of the Palm Beaches

(1,099 reviews)
Visit INFINITI of the Palm Beaches
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 state dealer award
View 8 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 463-2810 (866) 463-2810
Used (888) 829-9410 (888) 829-9410
Service (888) 836-5753 (888) 836-5753

Reviews

(1,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of the Palm Beaches from DealerRater.

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I met the sales representative and found him to be a

I met the sales representative and found him to be a gentleman. He was friendly, knowledgeable and explained everything without any pressure. I have been buying cars for over 60 years and this was the best experience I ever had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Excellent service.

Excellent service. Far better than Coconut Creek! Absolutely the best.thank you Danny and Aaron!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

Alaijah was an amazing service advisor - answered all my

Alaijah was an amazing service advisor - answered all my questions and kept in touch with me the entire time and made the process seem less… i appreciate her and the team for always doing a great job!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Very clean waiting area including restrooms.

Very clean waiting area including restrooms. Very informatively on future service recommendations and outstanding Service Advisor.

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hello Sue, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

I am a repeat customer at this dealership because of

I am a repeat customer at this dealership because of their amazing sales and service departments. I should mention that I have an Infiniti dealership 10 mins south of my home. I drive to this one almost an hour north and I’ve never regretted it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Very atentive.

Very atentive. Service personnel were very good Nothing else to add to my review. Did my need 15 word minimum

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Exceptional service

Danny has always is a great service advisor very knowledgeable very professional makes things easy fast. Make sure I’m taken care of every step of the way from text messages or phone calls when vehicle is ready or when I needed major service every couple days to keep me updated with the warranty process or to go over prices for stuff that I needed for my vehicle never makes you feel pressured, but always make sure you’re in the best hands or that your vehicle is safe to drive. If I could give him 100 stars I would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Andre and everyone were super helpful!

Andre and everyone were super helpful! Charles in finance was super helpful and made sure I understood all of my options !

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Andre and Charles were so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

My wife and I bought a 2023 Infinity QX60 yesterday after

My wife and I bought a 2023 Infinity QX60 yesterday after looking at the Cadillac XT5 and found the QX60 gave a more comfortable ride. We also liked the fact that 3 years of service were included. Our sales person Darion Harris was great, no pressure and very helpful.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

My wife and I had a wonderful experience at this

My wife and I had a wonderful experience at this dealership. We worked with Darion Harris. He was very kind and informative. He really took his time to explain the varied features of the car and the differences between each luxury package. If you are in the market for an Infiniti this is the dealership to go to and Darion is the guy to talk to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you. It's great to know that Darrion was so helpful! Enjoy your Infiniti! Please let us know if you should require anything additionally.