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INFINITI of the Palm Beaches

(1,099 reviews)
Visit INFINITI of the Palm Beaches
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 state dealer award
View 8 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 463-2810 (866) 463-2810
Used (888) 829-9410 (888) 829-9410
Service (888) 836-5753 (888) 836-5753

Reviews

(1,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of the Palm Beaches from DealerRater.

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I have been a loyal customer of Infiniti of the Palm

I have been a loyal customer of Infiniti of the Palm Beaches for over 20 years. The reason is simple. They treat me right. Their pricing is fair, the time promised for completion of the work is always kept and the staff are knowledgeable and friendly.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

My experience with INFINITI was as always wonderful.

My experience with INFINITI was as always wonderful. My salesman Andre Samson was phenomenal. He was so professional, knowledgeable ans courteous. Andre and his team at Infiniti worked so diligently to get me the best deal. OUTSTANDING sales and service experience !!!!!!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your 5-star review! We enjoy selling quality products from many of the top Manufacturers. Enjoy your new vehicle. Please let us know if you should require anything additional, we are here to assist you.

Very happy with the service and professionalism of Andre

Very happy with the service and professionalism of Andre Samson, the management and all of the staff at Infiniti of the Palm Beaches. We had a few small issues with our QX50 that were immediately taken care of. We definitely recommend going to see Andre for your new or used Infiniti.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your 5-star review! We enjoy selling quality products from many of the top Manufacturers. Enjoy your new vehicle. Please let us know if you should require anything additional, we are here to assist you.

I know salesman is fairly new, taking over for our

I know salesman is fairly new, taking over for our previous salesman Max, He fit right in and was knowledgable about the car and the pricing details. Pleasure working with him

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Great Service from my salesperson.

Great Service from my salesperson. ERIC RAFTER, who continues to assist me with getting adjusted to my new QX60. Thanks again to sales manager Roan for helping me to obtain the car I love!

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Dealer response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

He is the.

He is the. BEST!! Honest. I will not go back to Stuart location. He is an ASSET TO YOUR COMPANY!!

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Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Danny at Infinity of the Palm Beaches has truly set the

Danny at Infinity of the Palm Beaches has truly set the standard for what a great advisor should be! I couldn’t ask for a more trustworthy guide for my Q50. He is always thorough in explaining the work needed and takes the time to answer every question, making sure I feel confident and well taken care of. He’s honest, professional, patient, and has a way of making every experience stress-free and enjoyable. As a woman who values expertise and honesty, I couldn’t ask for a more trustworthy guide for my Q50! I trust him completely with my car, and I can confidently say he’s the best advisor in town. Thank you, Danny, for always going above and beyond!

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

Shaq Williams (and Sam Cole) were a pleasure to deal

Shaq Williams (and Sam Cole) were a pleasure to deal with. This was our third Infinity lease at West Palm. They were attentive to our needs and concerns, engaging and helpful. Team players and exemplars of the Shumacher brand. Thank you.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Best service ever from Danny Solorzano!

Best service ever from Danny Solorzano! I came in with a complicated issue on my older G37 & he stayed on it to perfection! The communication was outstanding, keeping me 100% advised. His willingness to answer all of my questions, explain everything so that I understood, was above and beyond what I’ve ever had anywhere else! So thankful to Danny to have my G37 like new again! New to the area, and so glad that I found him at Schumacher!!

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to rate us! We are glad we could have a positive impact and made it a good experience for you.

I would purchase a car from Eric Rafter any day!

I would purchase a car from Eric Rafter any day! He made what can be a stressful experience fun informative and an absolute pleasure! This will be my 4th Infiniti and although I love being a part of this family, it was Eric who was the cherry on top of me staying! I’m so grateful for his compassion, attention to detail and really getting to know my wants and needs, and kindness. He thoroughly helped me transfer items from my old car and double triple checked it finding a very important item I hold dear and reached out immediately. Thank you Eric for all that you do! You bring light into every room you walk in to and I’m grateful to have done business with you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Eric was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.