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INFINITI of the Palm Beaches

(1,099 reviews)
Visit INFINITI of the Palm Beaches
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 state dealer award
View 8 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 463-2810 (866) 463-2810
Used (888) 829-9410 (888) 829-9410
Service (888) 836-5753 (888) 836-5753

Reviews

(1,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of the Palm Beaches from DealerRater.

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Great experience with Infiniti of the Palm Beaches!

Great experience with Infiniti of the Palm Beaches! Service Advisor Brian was amazing and great to work with. He even went above and beyond to assist with removing some inside stains. He made the experience quick and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

Consistently a positive and professional experience with

Consistently a positive and professional experience with the Schumacher team. While I do like to stay informed on the condition of my car and preventative maintenance needed this last visit it was a bit extra on the list of things the advisor suggested I should do in addition to the work I had done. I opted to wait and get another opinion.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cindy, thank you for taking the time to let us know how your service visit went, you can be assured that we have read your thoughts and look forward to your next visit.

Dealership was very helpful with my purchase and delivery

Dealership was very helpful with my purchase and delivery of the vehicle. Karen Rodriguez was great as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Justin Teolis, assistant manager and our sales person was

Justin Teolis, assistant manager and our sales person was pleasant, responsive, knowledgeable and easy to deal with. He genuinely made me feel as if he was looking out for our best interest. His follow up and follow through was first rate. Couldn't ask for anything more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Joshua Cecilia, Ariel and the entire staff were

Joshua Cecilia, Ariel and the entire staff were exceptionally nice and professional in helping me with my new Infiniti lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Danny was wonderful to work with when I had a major

Danny was wonderful to work with when I had a major repair that was needed. He kept me informed on the progress and did everything he could to ensure my satisfaction. I could not be more happy with my experience with Danny. Would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Daniel Acuna.

Daniel Acuna.Was very helpful and patient with helping me to find my first car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Daniel was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

Danny in service has been the best & has continued to

Danny in service has been the best & has continued to provided excellent service! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Eric Rafter was so attentive from the very first day I

Eric Rafter was so attentive from the very first day I walked in to inquire about the QX60. He was so knowledgeable and helped me get a great deal. He literally got the exterior and the interior combination that I wanted shipped from another dealership for me. The car is perfect. It was a great experience. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Eric was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

After doing much research as to which was going to be my

After doing much research as to which was going to be my next vehicle I went to Infiniti to see if that would be the one. From start to finish each of the individuals I worked with was a positive experience. Each made the process fun, answering all the questions I had and working with me to get the best price. While buying a car is never quick, this was as smooth and swift as you’d hope! Thank you especially to Shakir Williams and Craig for your patience and commitment to making this a dream come true!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.