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INFINITI of the Palm Beaches

(1,102 reviews)
Visit INFINITI of the Palm Beaches
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2017 state dealer award
View 8 awards
2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 463-2810 (866) 463-2810
Used (888) 829-9410 (888) 829-9410
Service (888) 836-5753 (888) 836-5753

Reviews

(1,102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of the Palm Beaches from DealerRater.

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Shaq Williams (and Sam Cole) were a pleasure to deal

Shaq Williams (and Sam Cole) were a pleasure to deal with. This was our third Infinity lease at West Palm. They were attentive to our needs and concerns, engaging and helpful. Team players and exemplars of the Shumacher brand. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Best service ever from Danny Solorzano!

Best service ever from Danny Solorzano! I came in with a complicated issue on my older G37 & he stayed on it to perfection! The communication was outstanding, keeping me 100% advised. His willingness to answer all of my questions, explain everything so that I understood, was above and beyond what I’ve ever had anywhere else! So thankful to Danny to have my G37 like new again! New to the area, and so glad that I found him at Schumacher!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could have a positive impact and made it a good experience for you.

I would purchase a car from Eric Rafter any day!

I would purchase a car from Eric Rafter any day! He made what can be a stressful experience fun informative and an absolute pleasure! This will be my 4th Infiniti and although I love being a part of this family, it was Eric who was the cherry on top of me staying! I’m so grateful for his compassion, attention to detail and really getting to know my wants and needs, and kindness. He thoroughly helped me transfer items from my old car and double triple checked it finding a very important item I hold dear and reached out immediately. Thank you Eric for all that you do! You bring light into every room you walk in to and I’m grateful to have done business with you!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Eric was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

Great experience with Infiniti of the Palm Beaches!

Great experience with Infiniti of the Palm Beaches! Service Advisor Brian was amazing and great to work with. He even went above and beyond to assist with removing some inside stains. He made the experience quick and efficient!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

Consistently a positive and professional experience with

Consistently a positive and professional experience with the Schumacher team. While I do like to stay informed on the condition of my car and preventative maintenance needed this last visit it was a bit extra on the list of things the advisor suggested I should do in addition to the work I had done. I opted to wait and get another opinion.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cindy, thank you for taking the time to let us know how your service visit went, you can be assured that we have read your thoughts and look forward to your next visit.

Dealership was very helpful with my purchase and delivery

Dealership was very helpful with my purchase and delivery of the vehicle. Karen Rodriguez was great as well.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Justin Teolis, assistant manager and our sales person was

Justin Teolis, assistant manager and our sales person was pleasant, responsive, knowledgeable and easy to deal with. He genuinely made me feel as if he was looking out for our best interest. His follow up and follow through was first rate. Couldn't ask for anything more.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Joshua Cecilia, Ariel and the entire staff were

Joshua Cecilia, Ariel and the entire staff were exceptionally nice and professional in helping me with my new Infiniti lease.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Danny was wonderful to work with when I had a major

Danny was wonderful to work with when I had a major repair that was needed. He kept me informed on the progress and did everything he could to ensure my satisfaction. I could not be more happy with my experience with Danny. Would recommend him to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Daniel Acuna.

Daniel Acuna.Was very helpful and patient with helping me to find my first car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Daniel was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.