Reviews
Friendly, courteous staff and easy purchase.
Went to Kia dealership after seeing a commercial announcing their current special. Upon arriving we were greeted very pleasantly by Brian. He explained the deals and started showing us the best car for what we were looking for. He gave us a good and extended rundown of the vehicle and what its features were. The car he showed us was more than we wanted to pay monthly, Brian was understanding of our concerns and was able to offer us a different car that better suited our needs and finances. He was very friendly and down to earth throughout the whole process. The longest part of the process was the financing approval and paperwork. This dealership was very clean and friendly by all the staff. We ended up leaving the dealership pleased and confident with our purchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. I love to hear that our team worked hard to find a great vehicle in the budget you were comfortable with. We appreciate your business and welcome to the Preston family! -Jackie Preston Franck
oil change
Everything went well and according to schedule and plan. Employees friendly and courteous. And good snacks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business Gail! -Jackie Preston Franck
Service
Fast friendly service I loved drive by in and it automatically checks your cars alignment, Lot better then Mento Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback and business Edward! I'm so glad you are enjoying our new automatic alignment machine! -Jackie Preston Franck
Great Service Department
Could not ask for a better sales and service team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Annette! -Jackie Preston Franck
Preston Review
Great place all around.Friendly people and great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Walter! -Jackie Preston Franck
Amazing
This is the best car buying experience I’ve ever had! If you want to be treated like a person instead of a credit score, Preston Kia is the place to go! Staff was amazing and Karen Grcar is by far the best sales person I have ever dealt with. The Preston family really does look at you as a guest and not a number. I will be a forever customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback Michelle. We are a family owned and operated business so I love to hear you feel like family with us. Thank you for your business! -Jackie Preston Franck
Retired military
Service writer Amanda, and technician Chase, both went above to ensure our steering safety problem was pursued and corrected in an expedient and convenient manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business John! -Jackie Preston Franck
unprofessional sales staff
Rude and unprofessional not to mention disrespectful sales team. their sales tactics and the way they speak to their (potential) customers should be examined. Mr. Smith, should not be in contact with customers!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback Julianne. I am sorry you did not have a good experience with us while you were in. Ed Smith is a wonderful team member and I apologize if his communication came across wrong. I will share your feedback with our team. -Jackie Preston Franck
Customer
Everyone was so wonderful!!! Special thanks to Tony Dardis and the young lady working the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Jodi! -Jackie Preston Franck
New Car
Everyone was wonderful ... Karen was exceptional and Ed .. Love my new 2020 Kia Soul
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business Kathy! -Jackie Preston Franck