Reviews
Preston Kia in Burton service
I very much appreciate the pick up and drop off service. It is such a huge help for a busy working person with so many other responsibilities. The fact that I am able to go to work and have my car picked up and returned to me without having to tap into family or friends for help with transportation is a wonderful benefit. For me it is a primary factor in building loyalty both in getting the car serviced there AND when I'm ready to replace my car. I also appreciate when you wash my car! And this time they vacuumed too. Woo-Who!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback Kathleen! I love to hear you took advantage of our pick up and delivery service! We know how important your time is. Thank you for your business and your loyalty! -Jackie Preston Franck
Awesome dealership and people!!
Great place to do buisness, dealt with my man Dylan who really worked hard for me and put me in the truck I wanted, also met Bill Preston , who showed they really care at Preston chevy, thanks again..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and business James! -Jackie Preston Franck
Regular Oil Change and tire rotation.
Dropped car off and was met at the door. Helped me get my stuff out to transfer to my cousin's car who picked me up. Told me they would call when they were done and verified the phone number and did exactly what they said. Told me my tires are still fine, changed the oil and did regular point check up. Advised that in near future I need work done on rear struts since they show weakness. Car is 2011 and I live in Lake County where the roads are attrocious so I' m not surprised.. Leroy Concord area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Inez! -Jackie Preston Franck
New Car purchase
Mike Pitrowski is a great guy to work with, everyone at the Kia Dealer was pleasant and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business! -Jackie Preston Franck
Purchase of Kia Sportage 2019
We were greeted as we arrived at dealership, and immediately were shown different Kia vehicles. After a test drive, we went inside to discuss options. Since they were not exactly what I wanted, salesperson looked into dealer trade. Finally, procured my first choice from a dealer trade in Cincinnati. Once the vehicle arrived at Preston, we picked it up and were very pleased with the car and the excellent deal we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business Valorie! -Jackie Preston Franck
Preston Kia- Highly Recommended Service Provider
Having your car serviced is just a stressful situation- there's no two ways about it. That being said, Preston Kia did everything they good to alleviate the stress and accommodate my busy work schedule. The extended drop-off/pick-up hours were ideal and the availability of a loaner car made the service possible for me. And as an added bonus, the staff of Preston Kia are tremendously friendly and helpful. I also felt like the service changes were very reasonable. Will definitely return to Preston Kia for future auto needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback and business Gabrielle! -Jackie Preston Franck
Exceptional, As Always!
We love Preston Kia. We are return customers and will continue to be. Our salesman, Tom B, is always fantastic. The entire staff at Preston is so welcoming and accommodating!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business Sloan! -Jackie Preston Franck
receptionist
I want to thank Preston Kia for service provided and the generosity of the staff I didn't get a name of the two women but I appreciate them going out their way to make sure I was comfortable, cared for as an individual. when I paid for my service the kind lady knew I missed lunch and that I hadn't eaten and she gave me her banana such a kind person. thank you for everything above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Diane! -Jackie Preston Franck
Bill Hale
I have dealt with Bill Hale for years ,purchased my last 3 vehicles from him. Stellar customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your loyalty and business over the years Jennifer! -Jackie Preston Franck
2013 kia forte ex preston auto
Preston's customer service is second to none. they made me feel as if i was a person buying a 40,000 dollar car rather than a used car. they where polite and Mr. Preston himself came out and asked me if there was anything they could do for us beyond what they where already doing. Jim ( sorry cant remember last name) was outstanding even offered us pizza while we waited for paperwork to be processed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback and business Alexander! -Jackie Preston Franck