Reviews
Car Maintenance
As always, took car in on time, I was even a little early. Very professional service. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Diana! -Jackie Preston Franck
Fog lights
Had fog lights installed and gave me loaner and delivered my car to my home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and business Russ! - Jackie Preston Franck
Jill Fuduric
Jill always gives me the VIP treatment when I bring in my car. I am seen on time, and treated like I am the only customer there. She is very knowledgeable, and walks me to car on the way out the door.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! I love to hear Jill is taking such great care of you each time you are with us. We appreciate your business! Thanks again, Jackie Preston Franck
2015 Kia Soul
I had a slow leak in a tire. No leak was found, suggested I keep an eye on up. No suggestions for costly repair that were not necessary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Mary! -Jackie Preston Franck
Had a repair under warranty
Had a broken spring which was covered under the warranty given a courtesy car due to part not available which was fab great service Definately use again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Christine! -Jackie Preston Franck
Recall Repair
Recall repair that got done much sooner than expected
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business! -Jackie Preston Franck
Exceptional Service
Went to pick up my grocery order and my Kia started making a loud ticking noise. I called Preston Kia service and they fit me in and Jill was awesome finding me a loaner vehicle and she kept me very informed.Thank you Jill for the GREAT service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback Debbie! Jill does a great job taking care of her guests and I'm so glad she did that for you. We appreciate your business! Thanks again, Jackie Preston Franck
Ms . Tracie Simon
I had an emergency situation with my Kia and was able to get a same day appointment. Problem taken care of and also discovered rear breaks were shot and that was repaired. In and out in timely manner which is extremely important to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Tracie! I'm so glad our team took great care of you. Thanks again for your business, Jackie Preston Franck
Great service
I love having my service work done at the Kia dealership. Everyone is so helpful and accomodating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Linda! -Jackie Preston Franck
Mary Kavick
I took my Kia Sportage in for service Oct. 5th 2020. Overall experience was very satisfactory.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback and business Mary! Thanks again, Jackie Preston Franck