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Preston Kia

(460 reviews)

Reviews

(460 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mike Bookbinder

Oil change, filter and a tire rotation. Faster than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Mike! Thanks again, Jackie Preston Franck

The best dealership you can find.

I have buying cars from Preston Auto Group for over ten years. The salesman JJ Moore has always been fair and treated me like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Craig. You are a wonderful guest and we cannot thank you enough for your loyalty over the years. Thanks again, Jackie Preston

No Pressure Buying!!

Wonderful car buying experience. Karen Grcar our sales rep was very knowledgeable about the Kia line of cars. Jim Preston who did our financing was personable and friendly with no pressure to buy a vehicle. Sales and service reps went up and beyond their jobs to make customers feel at ease. I would definitely recommend them to family and friends. We will be back to purchase our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Roberta! -Jackie Preston Franck

Great servjce

Thank you Tony for making this such a smooth process. You found me exactly what I was looking for and we were able to get in, out and on with our day quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Heather! -Jackie Preston Franck

Sedona 60,000 mile service

Brian kept me informed of what was happening to my car, how long it would take and how much it would cost. I always feel I have a choice and know what is optional and what needs to be done immediately for safety reasons. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Patti! I love to hear our team is keeping you in the loop with your repair and making sure you have all the information before making a decision. We appreciate your business Patti! Thanks again, Jackie Preston

Always helpful

Always helpful. Great customer service. I will be getting another car soon and this dealership is my favorite place to shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback Stacey! What a wonderful compliment, we love working with you as well! Enjoy and we appreciate your business! -Jackie Preston Franck

Great service experience

Great overall service experience. The repair took longer than I would have liked, but with the free rental, no big deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your business and your patience Karen! -Jackie Preston Franck

Interior Car Detailing

Its so nice to have a clean car! Thank you Preston Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Jen! -Jackie Preston Franck

My new Kia Sorento

Easy to work with. Very helpful and knowledgeable about car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Judy! -Jackie Preston Franck

Great experience!

Had a great experience purchasing my new car through arresting Kia. Best experience buying a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Casey! -Jackie Preston Franck