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Preston Kia

(462 reviews)

Reviews

(462 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchase of my Optima

The buying experience was wonderful. Tony Perry went out of his way to be helpful, it was a great experience and I love my Optima!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Sue! -Jackie Preston Franck

Great Service

Very good service experience. Jill could not have been more gractious and helpful. Great Advice was given that was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Charles! -Jackie Preston Franck

preston kia

preston has always treated me good and i trust them to do only the service needed, i have been a customer for ten years at least. everyone is always polite and informative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback Gayle! We appreciate your loyalty and business over the years Gayle! -Jackie Preston Franck

Evaluation of service experience at Preston Kia.

What a wonderful experience! I truly appreciated the free perks of oil change and tire rotation plus Total check up of car operations. Also to have my car picked up and delivered back to me was exceptional. Thank you for your excellent service. I also was impressed by receiving a phone call making aware about the status of my car. Thank you! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Doris! I love to hear our team took great care of you and kept you up to date on your vehicle. We appreciate your business! -Jackie Preston Franck

Servce Review

I came in to have an oil change and tires rotated. I was greed by Jill The most professional service manager I ever work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback and business John! -Jackie Preston Franck

Preston car buying experience

Overall exceptional buying experience! The salesperson Karen and manager Ed were great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Melissa! -Jackie Preston Franck

No hassle buying

Tony was easy to work with and made the whole experience hassle free. I went in the first day to look at the car and came back two days later to pick up the car. I was probably there less than 6 hours total including getting all of the paperwork done. Will definitely be back when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Dan! I love to hear that our team made the process an easy one. Thank you for your business! -Jackie Preston Franck

Kia Sportage

Thank You for making the process of buying my 2020 Kia Sportage painless. I was and am impressed with your sales staff and the ease of service and purchase. Will definitely be a return customer. Have nothing but high praise for the staff. Thank You Thomas Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback Thomas! I love to hear that our team took great care of you! We look forward to working with you again in the future! Enjoy! -Jackie Preston Franck

Buying car

Ive worked with Karen Grcar for 9 years now! She is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback and business Jessica! -Jackie Preston Franck

preston kia

The service department did an exceptional job on repairing my car. They were very friendly and professional and got me my car back in a short amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback and business David! -Jackie Preston Franck