Rosen Kia

Great customer service and reps were amazing as well. Faith followed up with me after my visit to ensure everything was taken care of and I was happy with the service. I was very happy and after the call I got an award very cool!

Ruben and his team were wonderful, and treated my mom with dignity, courtesy, and respect after she had a terrible experience at another Kia dealership. I was a little worried, as she's older, but everything Ruben told her on the phone regarding her trade-in and the lease pricing stayed the same once she was actually in the dealership. David K took the time to show her all of the features and how to use them. Mom has another Soul, but hadn't been shown the features when she bought that one from a different dealership. Everyone from sales to finance was kind, and she came home incredibly happy with her new Soul and with some funny stories to share.

I cannot thank this dealership and my sales provider Mohaimen Ali. I live in Florida but really wanted a certified KIA and they not only had this car but at a GREAT price. I was having a really hard time with dealers in Florida, their dealer and admin fees were in the thousands and Rosen KIA had an extremely minimal fee in comparison. Mo checked in on me when I needed support and had I questions since I was buying out of state. If you ever want someone to sell you a car, Mo is the person to ask for. He is respectful and helpful. He guided me through the process and took my phone calls even off hours. I really appreciated his attention to details and making sure I got the vehicle. He sent me videos and was very honest about everything and kept the car in good shape for me. The shipping company he recommended was amazing as well. Fantastic communication all around and just really good people. I am so happy and I look forward to driving my new KIA, I am SO happy!!! ⭐️⭐️⭐️⭐️⭐️

Faith is so awesome!!! I love Rosen Kia! Buy from Rosen. I like being part of the Rosen family. Great team of sales reps. Great!

Faith was great at all my questions my pleasure to talk to her very nice and thank you again for your help and very happy

Faith and Eric were very personable and informative. Would definitely work with either or both of then again. Made my buying experience very pleasurely. Happy

This dealers service shop is awful. The latest incident is I took my car in for a slight leak and they returned it to me pouring out oil. When I questioned their work they insisted I needed other things fixed to stop the leak. They made me spend almost $3,000 to fix other leaks, and the huge leak was still there from their work that was done wrong. So they redid it, fixed their mistake, but they had already charged me $3,000. Then when they tried to program a key for my vehicle, first they ordered the wrong one, and then when they got the right one they programmed it wrong and blew out the module. So they asked me for $2,000 more to get a new module. At that point I junked the vehicle. These people will make mistakes over and over and charge you more and more for them. They will not take responsibility for their work. When they do bad work they still want to make huge profit off of you, instead of accepting a loss. When I came home a few days later and told my neighbor about my experience at Rosen Kia, he told me that the Rosen Nissan right next door wanted $6,000 to rebuild his transmission. Instead he went to a small time mechanic who does work out of his own garage. The small time mechanic new that he just needed a new sensor for $300. So Rosen Nissan would have charged $6,000 for a transmission and not fixed the problem! Stay as far as you can away from the Rosen "family". They want you to be part of their "family" so they can profit off of you. In the end, I was 6 weeks without my vehicle, they gave me a loaner only one week of that time. They returned my car to me three times leaking oil like a sieve. They literally do not check their work when they finish with a vehicle. They don't care if you're recovering from surgery and can't get groceries cuz you don't have a car. They will have your car sitting in their shop for a week at a time without even looking at it. Stay far away from this place!

Great service department. They are always friendly and courteous. The service department is the reason I keep returning to Rosen to buy my cars. great service department. They are always friendly and courteous. The service department is what keeps me coming back to Rosen to buy my cars.

Excellent experience!!! Steve Falk was our salesman. Very knowledgeable, considerate and polite, & we shared many laughs. Great stuff!!! Not at all the 'typical car salesman'...he is trustworthy, not pushy, and just plain likable!! When I return to Rosen for another vehicle...I will DEFINITELY deal with Steve Falk.

My consultant Garrett was forthcoming and friendly and always kept a smile and made me feel comfortable and didn’t feel like I was being railroaded q