Reviews
Our experience with Lou Sobh was outstanding.
Our experience with Lou Sobh was outstanding. Sales Representative Bob Byczynski was professional, accommodating, and genuinely friendly—he made us feel completely at ease throughout the process. A big thank you to Finance Manager JD Burns as well for working hard to get us the best deal possible. This was by far the best experience we've ever had at a dealership. Thank you all, and keep up the excellent work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Steven! We’re thrilled to hear Bob and JD made your experience outstanding. We appreciate your kind words and look forward to serving you again!
I've been shopping at and getting service from Lou Sobh
I've been shopping at and getting service from Lou Sobh Kia since they day they opened. The team has always been exceptional. This is why I keep going back. Pierre is a wonderful salesperson with exceptional people skills. He made promises and delivered on them - a rare occurrence in the automotive sales world, but common among all the salespeople I've encountered at Lou Sobh Kia. He communicated clearly and effectively. Equally as importantly, the sales manager Chase Mueller made it his mission to ensure we got the deal we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I've been shopping at and getting service from Lou Sobh
I've been shopping at and getting service from Lou Sobh Kia since they day they opened. The team has always been exceptional. This is why I keep going back. Pierre is a wonderful salesperson with exceptional people skills. He made promises and delivered on them - a rare occurrence in the automotive sales world, but common among all the salespeople I've encountered at Lou Sobh Kia. He communicated clearly and effectively. Equally as importantly, the sales manager Chase Mueller made it his mission to ensure we got the deal we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and kind words! We’re thrilled to hear that Pierre and Chase provided such exceptional service. It means a lot to us that you’ve trusted Lou Sobh Kia since day one — we look forward to serving you for many more years to come!
Luis was a wonderful salesperson!
Luis was a wonderful salesperson! A+++ he was kind, knowledgable, and not at all pushy. We weren’t even sure we were going to make a purchase that day and within two hours we rolled away in a great car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're so glad Luis provided a kind, knowledgeable, and pressure-free experience. Congrats on your new car — we’re thrilled to have been part of it!
This dealership was able to make a deal work for me that
This dealership was able to make a deal work for me that other dealerships said wasn’t possible. I’ve already recommended the team at Lou Sobh Kia to another couple which loved my car and the experience I described to them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this! We’re thrilled we could make a deal work for you when others couldn’t. Your recommendation means the world to us, and we’re glad your friends had a great experience too! We look forward to helping you again anytime.
Everyone was super nice and helpful.
Everyone was super nice and helpful. Our salesman, Liam, was fantastic. I love my new carnival hybrid!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5-star review! We’re happy to hear Liam and the team made your experience great. Enjoy your new Carnival Hybrid—it’s an amazing ride!
Great customer service and quick service didn’t have to
Great customer service and quick service didn’t have to wait long very professional staff my rep was very nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad you had a quick and smooth experience. Our team takes pride in providing friendly, professional service!
Zorro was amazing!
Zorro was amazing! He was kind professional and patient! I never felt pressured! Sales manager was also willing to work with me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We’re thrilled to hear Zorro and our sales manager provided a professional and pressure-free experience. We appreciate your trust and look forward to assisting you again at Lou Sobh Kia!
A fantastic buying experience!
A fantastic buying experience! The smoothest and most pleasant vehicle purchase I have ever made.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're thrilled to hear it was your smoothest and most pleasant car-buying experience. Enjoy your new vehicle!
It was good , had some waiting time .
It was good , had some waiting time . Needed two sets of keys didn’t get but one , no one wanted to accommodate me with another one . Car could have been cleaned better . Salesman was good and Sales Manager
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Darryl! We're glad you had a good experience with the salesman and Sales Manager. We apologize for the wait and any inconvenience with the keys and cleaning. Your comments are valuable, and we’ll work on improving these areas for the future.