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Lou Sobh Kia

(1,224 reviews)
Visit Lou Sobh Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (470) 297-6988 (470) 297-6988
Used (470) 297-6970 (470) 297-6970
Service (470) 297-6972 (470) 297-6972

Reviews

(1,224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia from DealerRater.

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Great service experience!

Great service experience! Jeremy, our Service Representative, was great from the moment we arrived until we left! He was such a pleasure to work with! Lynn Anderson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is our 3rd purchase with this dealer one new nd two

This is our 3rd purchase with this dealer one new nd two used. When no one really wanted to work with us at other used car dealers, they did. We had a certain budget and they went out of their way to help us find the right car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Matt in the service dept is exceptional!

Matt in the service dept is exceptional! Aways professional, Kind, courteous and keeps me informed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales representative was very informative and

Sales representative was very informative and knowledgeable. She took great care in how I liked and understood all the features. Definitely would purchase my next vehicle for her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Zorro was great to work with.

Zorro was great to work with. Everyone we dealt with at this dealership was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely pleasurable experience working with Zachary

Absolutely pleasurable experience working with Zachary Leist. Very knowledgeable and listened very well. Never felt I was being "sold" and he was the direct opposite of the "sleezy salesman". I would recommend him to anyone of my friends and associates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We enjoyed our experience buying a new Kia Carnival.

We enjoyed our experience buying a new Kia Carnival. The staff was friendly and we were happy with our purchase. Wait times were a little long and the facilities could use a little TLC, but that didn’t bother me much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alexis was amazing!

Alexis was amazing! I have bought several cars over the years from Lous Sobh Kia but I have to say this was the best experience I have had. The wait was a little long but overall it was really good, and I finally have my dream car due to great Black Friday deals!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Staff.

Excellent Staff. 2nd Car purchased from them and I live in Florida. Easy out of state transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went in for a recall issue and this was my first time

I went in for a recall issue and this was my first time there. The recall letter stated the repair could take up to 2 hours but I was out within 30 minutes. Jeremy was great and made sure I had everything I needed. Everyone that I spoke to was very nice and helpful. I will highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave a glowing review of you last service visit! We at Lou Sobh Kia look forward to seeing you again soon!