Reviews
service needed
came in to determine the problem with my very slow get up to speed,, found it needed transmission,, Callie connected me with Steve and with his patience I bought a 2015 SOUL.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cant ask for better
The dealership from sales ,finance, service.... has always treated us exceptional!! From a recall notice to regular maintenance, we could not ask for better and timely service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ashley, Thank you for entrusting us with all of your vehicle needs! We are delighted to assist you with any vehicle concerns you may have. We look forward to serving you for many years to come!
Mike .F & David M. great service
Everything was just great, perfect,on time,honest,nice people to work with. Also rest area clean and has coffee ,donuts, water and t-v. Like being at home. God Bless Us All...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephen, Thank you for your continued business! We truly appreciate your feedback!
Upgrading to a newer Forte
My experience at Jenkins KIA was probably one of the better I have ever had buying a car.Steve asked all the right questions to help fit the perfect car for me. Also, at the same time he built a confidence in the Jenkins dealership. I appreciated that. After I chose the cat I wanted he helped make it affordable for me. I am very pleased experience at Jenkins and with Steve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for entrusting us with the purchase of our New Kia Forte! We are delighted to know Steve went above and beyond to provide you with an excellent experience. Congratulations and welcome to the Jenkins Kia of Ocala family!
Service
I had a problem a few days before leaving on a trip. I called the service dept. and they told me to come right in. They took care of everything and gave me peace of mind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cliff, Thank you for entrusting us with the service of your vehicle! We are pleased to know our team provided you with an excellent experience.
Was told of all the amnities and length of time met
popcorn donuts water and length of time provided. Explanation of service explained . Both key remotes fixed and entry to car are a success. Next appointment was made for oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill and Lala, Thank you for taking the time to review your experience! We truly appreciate your positive feedback.
The Best
The Best, great, honest, fun, caring, lots of fun, fast service,always calls you back,nice service lounge with good coffee, t/v, it's like being at home. God Bless Us All !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Mack, We truly appreciate your continued business! We are pleased to know our team has continued to provide you with an excellent experience. We are pleased to have you as a part of our family and look forward to serving you for many years to come!
Maintenance service
First visit to Jenkins! New to Ocala, moved here from southern Indiana. Fantastic experience. Given a tour and introduced to employees. Everyone so kind. Looking forward to moving with Jenkins.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review your first experience with us! We are pleased to know our team went above and beyond to provide you with an excellent experience. Welcome to the Jenkins Kia of Ocala family, we look forward to serving you for many years to come!
Car service
Car service was good and quick CALLIE Zimmerman was super nice and seems to enjoy her job and I think she is doing a great job with the people that come through your business
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate the positive feedback! We are very fortunate to have Callie as a part of our team!
Homelink replacement and recall service - Excellent visit
a few days before my scheduled appointment to install a recall part, my Homelink stopped working. I called to update the appointment to also fix the Homelink with no issues. At Jenkins Kia Service, Mike Ferrari quickly wrote up the service order with no issues. I waited in the customer lounge enjoying a doughnut & drink for lunch. Mike came to tell me that they had a replacement mirror with Homelink in stock, and installed it along with the scheduled recall part in 1.5 hr, half an hour earlier than projected. All was covered under warranty. When I got home & reprogrammed the Homelink all was working again. My wife & I were very happy since we need the Homelink to get in our gated community & for the garage door opener since the other remotes are needed on other vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck, Thank you for taking the time to share this amazing review about our dealership! We are very pleased to hear Mike was able to provide you with a quick and pleasant experience. We appreciate your business and look forward to serving you for many years to come!