Island Mazda

You cannot trust the service advisors. They are there to cheat you. Period. Read my detailed review on their service website.

No response for my inquiry. I am very disappointed and I bought a car from other dealer.

This is now the second time my daughter brought her Mazda 3 in for service, which included an oil change, full inspection and rotating of tires. Second time she has left this dealership with her low air pressure light coming on. She had to add air. What the heck did they do? Done with this garbage service.

Great experience thanks to Mr. Israel Alcivar. Greeted me at the door smiling behind the mask. He was Respectful, Friendly, Polite and very knowledgeable. The dealership was Mint, Vehicles were Gleaming. We zeroed in on the all New CX30 Select Trim Line. Wait till ISRAEL tells you about all the safety features that are in this CX30. 2.5 4 cyl. AWD Tremendous Screen that does not impair your vision. He was so attentive, I couldn’t believe this man. Mazda is lucky to have such a dedicated consultant, strike that: Sales Manager. No back and forth he listened intently and agreed to a deal that was incredible in my eyes. He changed my plates from my expired lease to my New Deep Crystal Blue Mica CX-30. Soon after that I had my New ID cards. Signed the contract. Taught me all the features of my new vehicle and I was on the road. What a pleasant experience. Mazda I was in Management for 40 years, now retired. MAZDA recognize this asset and Promote this man to General Manager, he will train your consultants, Sales Managers on how to please your customers. Don’t lose him to a different company, he will be hard to replace. Thank you so much Mr. Israel Alcivar you should be proud of yourself. Thanks for the great deal, my wife will be in 1/2021 to turn in her vehicle. Great product. Kind regards, Mike I....o

Sales and financing was very easy, especially for Costco member. Prices are great, able to test drive my desired car without problems. No hassle with vehicle price. If there is something that can be improved that would be parking. Parking is a little bit difficult.

It was great even during the pandemic. Island Mazda had appointments and were smooth during taking and delivering the vehicle back

Very accommodating and recommended services based on my timeline since my lease is ending soon. Loved my service advisor. Gave me the most thorough experience which made sense since they were the manager.

Organized and service was quickly done!! Thanks for the car wash also!! Would definitely recommend to friends. Service people were very nice.

Great customer service, tech was very knowledagble and helpful. We were in and out in no time. I live in nj but bought my car here and now knowing how great their techs are I will continue to make the drive for any needed service.

Everyone is very courteous. The work was completed in a timely fashion. I enjoyed the selection of TV shows in the waiting room.