Island Mazda

Friendly staff, professional demeanor and convenient drop off service made this a much more pleasant experience than I’ve had at other shops.

Everybody is so friendly and real. No Fake sales pitch. You definitely get the feeling like you can trust the sales people. Very helpful in answered all my questions. Even after I purchased a car.

Cecilia at Mazda was very warm and welcoming Answered all questions, very professional All the employees were very nice and helpful

Fast and friendly service as always. Everyone I encountered was very friendly, knowledgeable and courteous. Would definitely recommend the service department

The staff is very courteous friendly and professional This is my 2nd Mazda, im just as thrilled with my new one as i was with my 1st

I replaced rear brake at my local repair shop, which I used for many years, and of course I trust them. After job was done, the parking brake was malfunctioning. Next day, I went to Mazda dealership for help. Technician troubleshoot and found that a few sensors were damaged, because car was not properly put in maintenance mode before caliber was removed. Advisor told me it’s not safe to drive in this condition. I left car there for a few days. Dealership provided loaner car. On Tuesday I received a call that car was ready. I really appreciate for your knowledge and expertise. Thank you.

Very efficient and went very smooth. Everything was taken care of that I wanted done. Everyone seemed very anxious to make sure things went well.

I had Come in for a tpms concern. I am from long island and island mazda was the closest Mazda dealer to where I was at the time . I've been to a variety of other dealerships and was treated with unrivaled respect at this location . At island unlike any other dealer I have been to I came in and I was greeted immediately by the service department who had a repair order made for my car in a matter of minutes and my car was on a lift being inspected in seconds , despite me showing up around a half hour prior to service department closing. While in the waiting room we were offered beverages in the mean time from the courteous service advisor who helped me and my girlfriend out. After waiting for about 18 minutes the technician had come up to me to explain why the light was on and any / the repairs needed to correct the issue . This is something that many other dealerships both Mazda and other brands most certainly should adopt the technician Christopher Galarza was extremely helpful he went above and beyond my expectations as a service technician to both explain everything as well as answer any questions I had asked. I actually ended up consulting with Christopher more then the service advisor at this visit . Chris made it a quick turn around for the tire repair / setting my tpms light and pressure system . If I am in the area again I will absolutely without hesitation return back to island mazda and specifically request to have Christopher work on my vehicle. Both his knowledge and how he addressed both me and my fiance are superb 10/10 I believe Chris is deserving of something for my appreciation of his help , weather it be a raise or some other form of compensation it's hard to find a tech / mechanic you can reliably trust

Customer service is very nice idea . I deal with Cecilia a lot. And she Knows her job. She explain everything to you.

I had best experience working on car offer with salesperson Antoine and manager Yuri. They are great professionals in their field. Both of them provided outstanding customer service, were very honest and offered me best car deal which I could get. I highly recommend Antoine and Yuri as a team which you need to have to get the best car. 10/10 customer service