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Derrow Shirkey Ford

(227 reviews)
Visit Derrow Shirkey Ford
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–5:30pm 8:00am–5:00pm
Wednesday 9:00am–5:30pm 8:00am–5:00pm
Thursday 9:00am–5:30pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (567) 239-4191 (567) 239-4191
Used (567) 239-4258 (567) 239-4258
Service (567) 239-4257 (567) 239-4257

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Derrow Shirkey Ford from DealerRater.

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I found the vehicle that I wanted.

I found the vehicle that I wanted. They ran my credit by online application. They told me that they received it and would let me know what the rates would be. They didn't get back to me on Thursday, so I sent them a message on Friday asking for an update. Four days later, I still haven't heard from them. I have great credit, so I'll just purchase from a dealer that wants to sell a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Deiter made the grueling process of finding a new used

Deiter made the grueling process of finding a new used truck easier than I could have imagined. He was extremely patient and receptive with my work schedule, and was most accommodating. I really appreciate talking with him, and can't thank him enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great customer service.

Great customer service. Super easy process. Appreciate you. Didn’t try to upsell things I didn’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Appointment was on time, negotiations were fair.

Appointment was on time, negotiations were fair. Overall smooth process, friendly people, and nice little place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We are extremely happy with the process and low pressure

We are extremely happy with the process and low pressure sales experience. We were provided GREAT customer service and we will definitely be buying again soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Working with Dieter was absolutely great.

Working with Dieter was absolutely great. He was quick to answer any questions and made the whole experience worth the trip from Michigan. Will definitely reach out to him in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Didn’t plan on a purchase, Deiter made all the

Didn’t plan on a purchase, Deiter made all the difference, and it was easy! Appreciate the willingness of the Derrow-Shirkey team to meet our financing needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I live in Arizona and was looking for a specific F150

I live in Arizona and was looking for a specific F150 with options. Derrow Shirkey Ford had one I was exactly looking for. I called and spoke with Deiter in Sales. He was a pleasure to work with. No pressure sales and answered all my questions. Within two weeks I had my truck shipped and delivered to my house!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Toby, Dieter and Tanner made it very easy to purchase my

Toby, Dieter and Tanner made it very easy to purchase my truck! We were in and out with a new to me truck in no time! Appreciate all the work these guys put into the easy truck buying process! Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Watch out for hidden fees on your purchase agreement.

Watch out for hidden fees on your purchase agreement. They hide fees to make their prices appear to be more competitive then slide them back in the deal when doing numbers. Shady stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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