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Derrow Shirkey Ford

(227 reviews)
Visit Derrow Shirkey Ford
Sales hours: 9:00am to 5:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–5:30pm 8:00am–5:00pm
Wednesday 9:00am–5:30pm 8:00am–5:00pm
Thursday 9:00am–5:30pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (567) 239-4191 (567) 239-4191
Used (567) 239-4258 (567) 239-4258
Service (567) 239-4257 (567) 239-4257

Reviews

(227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Derrow Shirkey Ford from DealerRater.

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Found a Jeep I really wanted but we were an hour and a

Found a Jeep I really wanted but we were an hour and a half away. We had communicated with the salesman for over a week just so he would.know we were very interested. We asked about rust on the vehicle, especially the underneath. Mainly because the Jeep came from Canada. Salesman did show us a video of the rust underneath and did a walk around Video of the exterior of the Jeep. We drove all the way there on Saturday, to find the Jeep had several areas of bubbled up rust that had been touched up with paint. Nobody even came out to talk to us. It's ok though cause I wouldn't have bought that Jeep if was half price!! Why can't salesman just be honest?? We wouldn't have wasted our time. So frustrating!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I am loving my new vehicle.

I am loving my new vehicle. Thank you for the kind service provided to us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bought a 2017 pacifica from this dealership.

Bought a 2017 pacifica from this dealership. 25 hours into ownership less than 250 miles drive and the car has a check engine light. The dealership then expected me to pay 1/2 the cost to fix the repairs. Which were estimated 2344.89. Then when I mentioned how unfair it was to have to dish out money in repairs when the car had literally just drove home. They told me to come pick it up. That they wouldn't touch it. All they care about it the sale. Do not shop here. Many bad reviews on service. They also claimed to have rotated my tires and perform an oil change but the front tires were gauged a 6/20. Who puts bald tires on the front of a fwd car. Do not shop here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tobay was very helpful and answered all are questions.

Tobay was very helpful and answered all are questions. Was a very nice experience today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing experience, I wasn't completely sure what I was

Amazing experience, I wasn't completely sure what I was looking for or how much I wanted to spend, but they listened to my concerns and took everything into account. I was able to get a vehicle that I absolutely love, and payments that wont break the bank. Thank you Toby and Darrow Shirkey Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The dealership was great to work with, would definitely

The dealership was great to work with, would definitely recommend and use again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Toby was both friendly and helpful without being "pushy".

Toby was both friendly and helpful without being "pushy". I would definitely go back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealership was great about working with me and getting me

Dealership was great about working with me and getting me the best deal possible! Made me feel like my concerns were listened to and my questions were answered. We will be back for our next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Toby and Brad were both helpful and were able to get us

Toby and Brad were both helpful and were able to get us into a new to me Ford Edge. Very happy with my purchase. Will be going back for a car for our son in a few months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very professional and helpful.

Very professional and helpful. The vehicle was very clean and the process was fast and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.