Reviews
I highly recommend Deiter Held & the staff at Derrow Shirkey Ford if you are looking for a new or used vehicle. Deiter was great to work with, very friendly & personable. He worked with us to get the vehicle we wanted at a great price. We will definetly come back to see Deiter Held & Derrow Shirkey Ford when it's time for our next vehicle purchase.
I highly recommend Deiter Held & the staff at Derrow Shirkey Ford if you are looking for a new or used vehicle. Deiter was great to work with, very friendly & personable. He worked with us to get the vehicle we wanted at a great price. We will definetly come back to see Deiter Held & Derrow Shirkey Ford when it's time for our next vehicle purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dieter was amazing to work with! He made getting my new car an easy and stress-free experience. So thankful for all his help! Highly recommend
Dieter was amazing to work with! He made getting my new car an easy and stress-free experience. So thankful for all his help! Highly recommend
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
A huge thank you to **Derrow Shirkey Ford** and Deiter Held for making my new car experience such a great one! 🚙❤️ I truly appreciate all the help, patience, and kindness throughout the process. Thank you for helping me get into my new ride and making everything go so smoothly! I couldn’t be more excited!!
A huge thank you to **Derrow Shirkey Ford** and Deiter Held for making my new car experience such a great one! 🚙❤️ I truly appreciate all the help, patience, and kindness throughout the process. Thank you for helping me get into my new ride and making everything go so smoothly! I couldn’t be more excited!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We've bought a couple new vehicles from them. This is our first used vehicle. Same great service and we weren't in there all day.
We've bought a couple new vehicles from them. This is our first used vehicle. Same great service and we weren't in there all day.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Enjoyed the experience but was extremely disappointed looking back. Bought a used Honda civic that I found out later was under a recall. Felt the dealership was not helpful when I called back. I understand it was a used Honda but the person selling me the car should have had an understanding of the recall before I bought it as it had to do with the steering which is a major issue in my opinion.
Enjoyed the experience but was extremely disappointed looking back. Bought a used Honda civic that I found out later was under a recall. Felt the dealership was not helpful when I called back. I understand it was a used Honda but the person selling me the car should have had an understanding of the recall before I bought it as it had to do with the steering which is a major issue in my opinion.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Very helpful people nice selection of vehicles to choose from.very helpful service department.would use them again.
Very helpful people nice selection of vehicles to choose from.very helpful service department.would use them again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Deiter with Derrow-Shirkey Ford was outstanding to work with. The whole process was super fast and efficient. I highly recommend working with them.
Deiter with Derrow-Shirkey Ford was outstanding to work with. The whole process was super fast and efficient. I highly recommend working with them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Upfront and honest salesman. Worked with us on a few issues, but we both came away happy.
Upfront and honest salesman. Worked with us on a few issues, but we both came away happy.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Super friendly and really helped me get financial assistance. I would highly recommend going to see them.
Super friendly and really helped me get financial assistance. I would highly recommend going to see them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had a good experience with Rob. We had a good experiences buying our car
We had a good experience with Rob. We had a good experiences buying our car
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car