Reviews
Great Experience
We had a great experience purchasing our new truck. We worked with Deiter first over the phone and then in their office. He was honest and straight forward about our trade and our purchase. The few people we met were good, down to earth people. We would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review! We hope the experience for every customer is like yours! We hope that when you know of friends and family looking for a vehicle, you tell them about the people over at Derrow Shirkey Ford! Congrats on the truck!!
Fair Price, Personable Staff
Our salesman and all of he other staff were genuinely friendly, honest, and accommodating. The selection of F150s is the best. I would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sounds like you had a great experience. That brings us joy! We always strive to be friendly and honest. We're glad you were able to find an F-150 that fits you. Thanks so much and tell your friends!
Great car buying experience
Drove 3 1/2 hours to purchase a truck they had listed online. The process was quick and painless. Toby and Randy were great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving a review! Time is precious and we appreciate that you took some to write about us. We're glad we were able to make the trip worth it for you. We love hearing that we can give a great car buying experience. Thanks again and congrats on your vehicle!
First car
This was my first car purchase. Truth be told I’m kind of a hot mess. But my car was even more of one so I needed to trade in. these guys kept me updated throughout the whole process and fought and fought for me to get approved (I’m only 19) and while it took awhile, Mika was fantastic company. Time flew by and made the whole process pleasant and the hospitality of this place is wonderful. I felt just like family. Never once did I feel pressured to buy or take on more than I needed to, i left very content and satisfied that they took care if me! I hope that my life takes me back here when I upgrade in a few years. They deserve all the business in the world. Very patient and very kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We do everything for our valued customers Alyssa! Thank you so much for taking time to leave us reviews it means a lot. We're glad to of helped you in such an important purchase. When your friends and family are looking for a vehicle we hope you tell them about us! Thanks again
Went the extra mile........really!
The sales team went the extra mile, actually about 100 miles, to make me happy. After a great experience during the purchase process they realized I was unable to make it back to pick up my my new vehicle. Within 2 days I had my new SUV sitting in my drive thanks to Derrow-Shirley. I give this dealer the highest rating!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always go the extra mile for our customers! That is awesome to hear you had a good experience and we were also able to help you get your vehicle quickly. Congrats on your vehicle! Thanks for leaving us a review.
junk cars
My son bought his first car here. Within 3 days of buying the car the clutch went out. They told him they would give him a discount on the work. Their discounted rate was more than Other shops regular rates. Then the sales man then had to be forced to do anything. He would say he was going to do it then I would have to go back the next day and ask again before he would actually do it. I would NEVER buy another car from Derrow Shirkey again . Drive 15 minutes to Bryan they will treat you right.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Your young son was learning to drive Manual and more than likely was too hard on the clutch. We always offer service contracts to avoid full out of pocket costs. It is unfortunate what happened but it is out of our control.
quick and excellent
I love the quick service they provided the work they did in a timely manner I was treated like royalty and I would recommend anyone to check them out they r the best in the nation!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your words mean so much to us! Thank you for taking the time to leave a description of your awesome experience. Everything you said is literally what we go for. We hope you come back someday, and tell your friends!
Excellent, friendly service.
Drove all the way from north of Detroit to look at a car i had only seen pictures of. It was better than i had expected and i bought it on the spot. They had presented it WAY better than any other dealership i had been to in Michigan. I would happily recommend Derrow Shirkey Ford to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rich thank you so much for driving all the way down and giving us a chance even after bad experiences with other dealerships. We always try our best to disclose everything before someone comes up. Congratulations on your awesome Edge Sport!!
Purchased a used F-150
I had a good experience, Mika Ramirez was great to work with. I would recommend the dealership, good prices and good inventory of cars and trucks.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us a review! We are so glad to see you had a good experience. That's exactly what we aim to provide, friendliness, good prices, good inventory, and a painless as possible buying process. Congratulations on your truck!
Amazing experience
As soon as I got to the dealer Toby came and greeted me. He made my buying experience one of the best ones. Everything went smooth from the beginning and all the way to the end of the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much that is so awesome to hear as we strive to give that kind of experience. We are so glad you loved it, we hope you can tell your friends and family about it. Derrow Shirkey Ford is about making a smooth and comfortable experience.