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iDrive Utah

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic Customer Service

Lance's customer service is fantastic. Thank you for making my experience with iDrive great! I will be coming back to see Lance for my next truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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iDrive was great

Cole was awesome to work with. He was very quick and kind with his response to my inquiries. Process was very easy. He wasn't pushy which we loved. iDrive has been a great dealer to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2015 Jeep Wrangler $3k repairs right after purchas

DO NOT BUY FROM iDrive Utah. I purchased a Jeep with 30k miles. After driving it home I smelled coolant. Hoping it was a small leak, I soon found out that the radiator needed to be replaced. The steering was also messed up and needed to replace a bunch of parts. A week into owning the vehicle I had dumped an additional $3k into it. They had also painted the wheels black and they were peeling within a week. I had no idea that the wheels were painted. I gave iDrive a chance to share in the costs of the repairs and the GM has been unresponsive. iDrive upgrades the vehicles they purchase and it’s smoke and mirrors. They make it look good, but runs poorly.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

The buying experience at iDrive has been great! Lance and Carson did an excellent job of helping me find my dream truck and for a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST CAR BUYING EXPERIENCE EVER

The experience at iDrive was our best car buying experience EVER, hands down. No pressure, upfront and honest. Because of the info and pictures on the site, I already knew I was interested in the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Angelo at iDrive

Angelo was very helpful and answered questions quickly. He was very knowledgeable and friendly. Over all we had a great experience purchasing our new Silverado. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2008 Silverado

Saw their nice trucks on Instagram so I bought an 08 Silverado from iDrive. It was an awesome experience. I will be recommending to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2018 f-450

These guys are liars and give car salesmen the rep they have. They sold me a 90000.00 truck with aftermarket paint work done to it that was chipping and flaking and because I was a out of state buyer and because they didn't bother showing pics of the large flakes of paint coming off I had no idea it was as bad as it was until it was too late. They also had the roof lights smoked out and didn't bother resealing them so they leaked and shorted out the mother board for the sunroof. So I had to pay about 1100.00 to have it fixed and they said they would pay for it and never did and wont return phone calls anymore. They are pieces of s..t and anyone looking to buy from them shouldn't just read the reviews. If I could give them a zero star review I would.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and better people

The expirence I got when stopping at iDrive was like no other dealership. Michael was kind enough to show me to my dream truck and financing was fast and effortless with the help of hunter. If your ever in the area ask these dudes to show you around their awesome truck selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used Car

Fantastic service, did not spend a lot of wasted time as I did at other dealerships. A lot of great options to choose from with an online inventory catalog that is very accessible. Recommend checking the store out and seeing for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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