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(74 reviews)

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Another great buying experience!

Another great experience! Easy to deal with and they get me back home fast! Will be back. Always smooth buying process. Liz does a great job for us everytime!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steven, thank you for taking the time to share your feedback regarding your experience at Northwest Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Northwest Chevrolet Team

Great sales rep and no pressure!

Lack of pressure, sales team provided good information, and I was able to test multiple trucks in order to get to a buying decision. I was given a fair offer for my trade and shown price options on different vehicles. I also did not have to run numerous haggling trips to get to a deal I was happy with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephen, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Northwest Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Northwest Chevrolet Team

Service

Still a small town mom and pop atmosphere hopeful it’s never lost like so many have been Merry Christmas God bless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for providing this amazing feedback, Allen! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Northwest Chevrolet Team

Robert white

Went for oil change came home with new car. Everyone one there is very pleasant and kind,will come back again in future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, thank you for taking the time to share your feedback regarding your experience at Northwest Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Northwest Chevrolet Team

Excellent

Friendly, informative and genuine at their jobs. I had no problems or concerns when dealing with the staff. Knowing that the shop is close and the service that was done to mount the running boards was fast and reliable gives me comfort that I chose right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your glowing review, Randy! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Northwest Chevrolet Team

Great Customer Service

They did not give up on me. How they made a dealer trade to get the car of my dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Cheryl! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Northwest Chevrolet Team

Timeliness

The timeliness of getting my vehicle in and out when I was told that it would be finished was outstanding. I was told one hour and it was actually finished before that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing about your visit with us, Thomas! I am happy to hear that Thomas was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Northwest Chevrolet Team

GREAT STAFF EXCLENT FACILITY

GREAT STAFF EXPERIENCE BEST YET I WAS IN PRESSED BY ALL OF IT YOU WORK SO HARD WITH OUT BLOWING SMOKE UP MY xxx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team, Duncan! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Northwest Chevrolet Team

Excellent Dealership

We have been customers there since it was called Baydo’s. This is the only place we get our GM products serviced at!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Northwest Chevrolet Team

Great service.

Check in was easy. Service was done in under an hour. Nice waiting area. Overall positive experience. Would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, Janice. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Northwest Chevrolet Team