Bob Moore Subaru

There were a few hitches when we purchased our new 2013 Subaru Outback 3.6, but everything was handled proffessionally and everyone was very polite from start to finish. I would recommend this dealership. This was the 4th new vehicle we have purchased from Bob Moore and we will definitely purchase number 5 from them :)

No pressure, was able to get the vehicle I wanted. The staff was friendly, helpful, and professional. A pleasant purchasing experience. The price was right.

My wife filed for bankrupsty and we got a letter from bob saying he could help get a car. We went in to talk to him. Found a car we liked but it was a little above our approved loan amount. So we asked is there no way they could take a little off the price. Well bob then became a complete xxxxxx he told us he was God! And he was giving us a gift and we was to stupid to see that. While we was in his office he started talking about other deals he was working on. One was a guy that cut hair for a living and cut hair for the OKC thunder. Bob told us he was putting down 10,000 cash on a new land rover and bob then told us he was not going to tell the guy about a form he was supposed to fill out so the guy would get in trouble with the IRS just because as he said he didn't like the kid. While in his office bob also made many sexual remarks that made my wife feel very uncomfortable. He also was talking to the finance guy and told him his son was guy and they would like each other. Who talks like this and how does he have a job with the public. I will never buy a car from bob moore thanks to this xxxxxx bob that handles the bankrupsty loans.

Hani is the financial manager at this Dealership. He was extremely polite, helpful and went out of his way to make this transaction easy & pleasant. He was GREAT and the ratings above DO NOT reflect on Hani. HOWEVER, the Sales Manager, Danny, at the Bob Moore Subaru/Land Rover was EXTREMELY rude and disrespectful. I had come in with my son-in-law to help him purchase a vehicle. As we discussed what had transpired over the weekend, Danny basically told me he had better things to do. He was too busy to "renegotiate" with me and "had a very busy schedule that day"! If he had been pleasant about it, it wouldn't have bothered me. It was his tone of voice and how he handled the situation that was offensive. He took me to see Hani. From that point on the experience was wonderful. I have been a Realtor for 22 years and have negotiated more contracts than Danny is old. I wouldn't dream of speaking to my clients in the tone of voice or verbiage that was spoken to me. Nor would I ever tell them "I was too busy for them"! I wouldn't recommend the dealership or send anyone there if they had to deal with Danny! I would suggest Danny find a job that better suits his personality.

I brought my 2001 Subaru Outback in for service on 2/21/13. I spoke with Brandon about changing my cabin air filters. He insisted there was only one filter in the glove box. I assured him there were 2 filters for my car. He ignored this, reused to look it up and yelled out to someone saying "all Subaru's only have one pollen filter right" which someone yelled back yeah. I know for a fact that my car has 2 cabin filters and Brandon was too lazy to look it up on the computer. He was rude, and basically called me a liar. They replaced one filter in the glove box only. I am requesting that someone educate Brandon about Subaru cabin filters and teach him some manners and basic customer service. Please listen to the phone conversations as evidence. I believe that Brandon might learn best by having to purchase and personally replace the second cabin air filter for my 2001 Subaru Outback. I was going to purchase a new Subaru this August, but after my experience with Brandon in the service Dept. this will not happen at Bob Moore. Thank you for your time and attention to this matter. Awaiting your response, Sara

JR was very helpful and patient with us. He explained everything thoroughly. He was very patient with my mother who loves to negotiate! He understood what our needs were and was able to exceedingly follow through. He then brought us to the financial department where we met Hani who helped us finish the deal/paperwork. Hani was extremely helpful. He was able to guide us through every financial document with ease. He made everything clear and answered any question we had. He is very knowledgeable and personable. I would recommend Bob Moore Subaru to anyone. Thank you so much for all the help!! I love my new car!!!

My experience with Bob Moore subaru was excellent with the help of Timothy Chesnut and Brian Flippo. They got me exactly what I wanted, and in a timely manner. When I picked up my car, everything was ready and exactly how I expected it to be. They got me taken care of very quickly and professionally.

We have purchased two Subarus from Bob Moore Subaru in the past two years. Both times, the salespeople were very friendly and helpful. In the past, buying a new car has always been a frustrating and aggravating experience. But the sales team at Bob Moore Subaru (especially JR, Jason and Hani) made sure we were happy every step of the way. I no longer dread the car-buying experience. We will definitely recommend Bob Moore Subaru to others.

this was the most enjoyable car buying experience we have ever had! we have been looking at subaru cars for several months and we talked to several dealerships before we settled on Bob Moore. We are so happy we decided to buy here. The only thing was the radio stopped working on the way home but they fixed it promptly and gave us a rental to use while they fixed it. we will definitely be back!!

HANI KABRIATI WAS GREAT....VERY NICE J.R. WAS my SALES PERSON--- ALSO VERY NICE and FRIENDLY JERERMY FREEMAN - MANAGER--- VERY GOOD! VERY NICE AND QUICK TO RESPOND. WILL RECOMMEND TO ANYONE!! THANK YOU ALL