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Bob Moore Subaru

(1,130 reviews)
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Sales hours:
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Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–7:00pm 7:00am–6:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 314-6821 (888) 314-6821
Used (888) 290-0327 (888) 290-0327
Service (888) 276-0389 (888) 276-0389

Reviews

(1,130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Subaru from DealerRater.

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We did not plan on buying a car on the day that we came...

We did not plan on buying a car on the day that we came to Bob Moore Subaru. We were just looking and wanted to look at a Subaru Crossfire as a possibility for our daughter. Anthony Gore met us and showed us what was on the lot and explained several things about the Subaru brand. Anthony was not pushy and was very polite. After a test drive we decided to purchase the vehicle. The Subaru seemed like a well built car, that was safe and could get around in a varity of conditions. I was also very impressed with the price of this car and the fuel consumption. Anthony cleaned the car and had it ready for us buy the time we got back from Financing. Anthony went over owners manuals, warranty information, service, and showed my daughter how to connect her phone to the stereo, amongst other things. We and our daughter have been very pleased with the vehicle so far. I feel like we got an excellent, well equipped new vehicle for a very good price. I think Anthony did an outstanding job and would go back to Bob Moore and Anthony when considering purchasing another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I went to the dealership and found 95% what I wanted in...

I went to the dealership and found 95% what I wanted in my BRZ. We did the paperwork quickly and I was out the door in about 2 hours with a great price. Customer service was great. Jason help me add some options and broke the the exact pricing. I picked the car up a few days later. Jason went through many things inside the car especially how to operate the radio. And he reminded me that if there was any problems or questions to call him up. I'm especially impressed with the follow up customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good customer service and quick turn around. Their...

Good customer service and quick turn around. Their expected waiting time was spot on, and their customer waiting area was nice. Will definitely bring my car back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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3 people out of 3 found this review helpful.

I absolutely loved working with Robert. He was amazingly...

I absolutely loved working with Robert. He was amazingly friendly, got us a great deal and was by far the nicest salesperson in the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

When we first arrived at the dealership, Tyler Ferguson...

When we first arrived at the dealership, Tyler Ferguson met us in the lot, and we told him what we were looking for. He listened to what we wanted and made suggestion based on our desires. We knew we wanted a Forester, but was originally looking for a Premium. We weren't really interested in the sunroof or luggage rack or navigation system, so he suggested a base model. He explained the differences to us, and showed us a car on the lot. We drove it and liked it very much. Tyler was very helpful and answered all our questions. The sales process was painless as well (until I wrote the check). We arrived in the late evening and stayed past closing time, but we never felt rushed or pressured. We own our retail business and we appreciated the attitude that Tyler and the sales manager had. After all the paperwork was done, Tyler sat in the car with us and explained how to use the radio, bluetooth, phone settings, etc. We are very happy with our new Forester and would definitely recommend Bob Moore Subaru and Tyler Ferguson to our friends and acquaintances.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

J.L. handled my needs very professionally and honestly....

J.L. handled my needs very professionally and honestly. He showed me exactly what I asked to see and went above and beyond at the close of the deal. I would recommend J. L. and Bob Moore Subaru to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I found the right Forester with the help of...

My wife and I found the right Forester with the help of salesman Carl Abrams. He answered all of our questions and concerns with no pressure, and we were able to make an informed decision. This was also the case with the finance department's Assistant Finance Director Adam Black. We appreciate the follow up also and concerns that we might have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

By far the most pleasant and enjoyable buying experience...

By far the most pleasant and enjoyable buying experience I have had buying a car. From the salesman to the finance person, you will not find a better dealership with this class of service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very outstanding group of people at bob Moore Subaru ....

Very outstanding group of people at bob Moore Subaru . Will recommend them to my friends . Thank you all from the Cornish family. Go see bob Moore Subaru .

Rating breakdown (out of 5):
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0 people out of 0 found this review helpful.

Very nice buying experience. JL took time, I wasn't...

Very nice buying experience. JL took time, I wasn't rushed or pressured. He even found a way to deliver the car on Sunday. Has worked to answer my questions lost sale. Very professional young man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.