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Performance Chrysler Jeep Dodge Ram Delaware

(253 reviews)
Visit Performance Chrysler Jeep Dodge Ram Delaware
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (614) 461-3480 (614) 461-3480
Used (614) 461-3945 (614) 461-3945
Service (614) 461-3960 (614) 461-3960

Reviews

(253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Chrysler Jeep Dodge Ram Delaware from DealerRater.

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Ethan G.

Ethan G. has been a HUGE help in my vehicle buying experience. He’s been very professional, precise, and very responsive. Within the past 4 months, I have purchased 2 Chrysler Pacificas from him and he hasn’t let me down. Ethan, thank you for all your help! Im looking forward to the next!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Colin, we are so happy that your experience with both Ethan, and Performance Delaware, met your expectations. We want you to know that we value your continuous business with us! Take care and see you soon.

We had a very disappointing experience with this

We had a very disappointing experience with this dealership. I purchased a vehicle with a year warranty on the AC, which turned out to be a huge waste of time. Despite taking the car to the shop multiple times, the AC never worked properly. They claimed it would only work when the temperature exceeded 50 degrees, which was clearly a way to avoid addressing the issue. After several failed repairs, the AC worked for only a few months before breaking down again. Now, with a few months left on the warranty, they refuse to return my calls. Terrible customer service and unfulfilled promises. I would not recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jonathan Barnett, is one of the best saleman I have ever

Jonathan Barnett, is one of the best saleman I have ever delt with, would highly recommend Delaware Performance, THE BEST

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jacob was timely and efficient!

Jacob was timely and efficient! He made buying my used wrangler EASY and I’m so excited!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a used vehicle from this dealership.

Purchased a used vehicle from this dealership. Did not purchase the warranty. Vehicle passed "dealership inspection." Brakes went out within two months and they significant issues with engine that were never identified. The General Manager kept saying that I did not purchase the warranty. Used vehicle that they inspected needed a little over $10,000 to get back on road. I understand maybe a few thousand dollars in repairs for a used vehicle, but this is ridiculous!! Offered to sell back, he did not want it. Of course he did not for he sold me a heavily damaged car and did not care. He offered to reimburse for the brakes as a courtesy. Seriously, even with that, it passes dealer inspection and the brakes are out in two months and he is doing me a favor by offering to reimburse. The vehicle was only driven about 500 miles from the time we picked up and the brakes were bad. Great inspection!! The best part is when we went to pick it up, it broke down about 15 miles from the dealership...they had to tow it back--shift linkage out--apparently the dealer inspection, if it was done, is brief--four wheels, an engine and a seat and steering wheel...Buyer Beware--I am not the first one they have done this to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If zero stars were available, that would have been my

If zero stars were available, that would have been my choice. Bought used vehicle that had been "dealer inspected" Apparently the inspection is quite limited for repairs on vehicle totaled over $10,000 to get it back on the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership took great care of my family and I.

This dealership took great care of my family and I. Great waiting lounge. popcorn slushies and coffee! I will return for all my CDJR vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John Barnett was our sales person and made the buying

John Barnett was our sales person and made the buying process easy. The whole team was friendly. No high pressure sales. Will recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Teresa Kirby got it done for the 3rd time!!

ON Aug. 21, 2023 I bought a 2023 Challenger R/T PLUS and traided in my 2018 Challneger R/T. The 2023 Challenger R/T plus I wanted had to be located. I told Teresa all I wanted in the car & I thought it would be quite a wile. Nope is was quicker then I thought. Teresa was very quick at locating what I was looking for, she came back with a few car options for me. I picked witch car I wanted and she was ontop of it. Within a couple days it was at the dealership ready to go. I was able to get the same sale price at the dealership and I got a fair price for my trade in. I even searched all over the internet for prices on my 2018 challenger to sell and performance was right there on the money. The whole process of getting the car i wanted and delivered to the dealership was flawless. Teresa has really looked out for me & got me in Both the Truck and car I wanted without any problems. 2 NEW vehicals in 20 days. Thanks to Teresa for making my Big shopping spree happen at the prices I was happy with. Since I bought 2 i should be able to leave 2 reviews. I live In NW Ohio and have had a lot of bad experiences over my life with the Ram/Dodge dealers in the area Expecialy at the Findlay Ram/Dodge dealer. I highly Recommend anyone in NW ohio who is not happy with the dealers to give Performance CJDR Deleware OH a try & call Teresa Kirby. She has done a fantastic job at selling me my last 2 new cars and 1 truck. Teresa has always made me welcome to the dealership like family no mater if I was buying, looking or just had some questions. THANK YOU PERFORMANCE CJDR Deleware & Thanks to Brad for approving everything and Thanks to the finance department. I will definitely be back a 4th time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Teresa Kirby got it done again for the 3rd time!

Teresa Kirby got it done again for the 3rd time! ON Aug. 21, 2023 I bought a 2023 Challenger R/T PLUS and traided in my 2018 Challneger R/T. The 2023 Challenger R/T plus I wanted had to be located. I told Teresa all I wanted in the car & I thought it would be quite a wile. Nope is was quicker then I thought. Teresa was very quick at locating what I was looking for, she came back with a few car options for me. I picked witch car I wanted and she was ontop of it. Within a couple days it was at the dealership ready to go. I was able to get the same sale price at the dealership and I got a fair price for my trade in. I even searched all over the internet for prices on my 2018 challenger to sell and performance was right there on the money. The whole process of getting the car i wanted and delivered to the dealership was flawless. Teresa has really looked out for me & got me in Both the Truck and car I wanted without any problems. 2 NEW vehicals in 20 days. Thanks to Teresa for making my Big shopping spree happen at the prices I was happy with. Since I bought 2 i should be able to leave 2 reviews. I live In NW Ohio and have had a lot of bad experiences over my life with the Ram/Dodge dealers in the area Expecialy at the Findlay Ram/Dodge dealer. I highly Recommend anyone in NW ohio who is not happy with the dealers to give Performance CJDR Deleware OH a try & call Teresa Kirby. She has done a fantastic job at selling me my last 2 new cars and 1 truck. Teresa has always made me welcome to the dealership like family no mater if I was buying, looking or just had some questions. THANK YOU PERFORMANCE CJDR Deleware & Thanks to Brad for approving everything and Thanks to the finance department. I will definitely be back a 4th time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.