Reviews
Calder was awesome to work with, very informative about
Calder was awesome to work with, very informative about the vehicle and no pressure. He helped my wife and I purchase our car smoothly. I highly recommend Calder and Harper Audi for your next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, we're delighted to hear that Calder provided such a smooth and informative experience at Audi Knoxville. Thank you for recommending us! Enjoy your new car!
No pressure, competent, friendly, and do their part in
No pressure, competent, friendly, and do their part in making the process easy. I recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our Audi Knoxville team provided friendly and efficient service. Thanks for recommending us!
Tyler the salesman that worked with me on the purchase of
Tyler the salesman that worked with me on the purchase of my car was phenomenal. He provided me with everything needed to make my purchase successful. I highly recommend Audi of Knoxville if you’re looking for that perfect car and great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Tyler provided phenomenal service during your car purchase at Audi Knoxville! Thank you for recommending us, and we hope you're enjoying your new ride.
Had issue with AUDI Q7 diesel Had leak of a "Add-Blue"
Had issue with AUDI Q7 diesel Had leak of a "Add-Blue" from the system and maintenance error light. Promptly received the message with the multi-point inspection video and the description of the problem after diagnostic was performed. It was faulty diesel heating reservoir. They replaced it and related hardware. Work was done quickly and with a good quality. It was covered by the extra purchased "Wrap+Plus" warranty. Cost me $0. Also I had all the answers to my additional questions. Got my car back in very reasonable time, considering part ordering waiting time. Want to thanks John at the Service desk and the Mechanics who make this repair happened quickly and with the professional quality. I am very satisfied and recommend Knoxville AUDI dealership to everyone. Outstanding dealership! Good friendly people and great service A+++! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex, we're delighted to hear that John and our Audi Knoxville team provided you with outstanding service for your Q7. It's great to know everything was handled promptly and professionally under the warranty. Thanks for recommending us, we'll be sure to pass along your kind words and positive feedback!
Service went great!
Service went great! My fiance’ took her 2021 Audi Q5 in for an oil change and inspection and everything went fantastic!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simon, we're delighted to hear that your fiancée's service experience at Audi Knoxville was fantastic! Thanks for sharing this positive feedback with us.
My visit on Jan 28th was handled by William who was
My visit on Jan 28th was handled by William who was great. He was professional, prompt, and made my visit stress free. He was friendly & explained everything to me clearly. Also another gentleman, by the name of James, showed good customer service and was very personable. I also appreciate the inside of the dealership being clean and well kept. I have always had a pleasant experience at Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that William and James provided you with a stress-free experience at Audi Knoxville. Thank you for sharing your positive feedback!
I mistakenly showed up for my service appointment on the
I mistakenly showed up for my service appointment on the wrong day and the service advisor William made it hassle free. Quickly got me into my loaner, was very accommodating and answered all of my questions promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Corey, we're delighted to hear that William was able to accommodate you so smoothly at Audi Knoxville. We appreciate your feedback and look forward to assisting you again in the future!
The factory recall was handled in a timely manner with a
The factory recall was handled in a timely manner with a loaner provided. The initial inspection confirmed the parts had to be replaced. We were fortunate that parts were in stock. Repairs were started on day one and completed late on day two. We made arrangements to return the loaner and pickup of complete car on morning third day .
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your factory recall experience went smoothly at Audi Knoxville. It's great that we could provide a loaner and complete the repairs promptly for you! If there's anything else you need, feel free to reach out.
The local folks who work at this dealership have always
The local folks who work at this dealership have always been great. They are very customer-centric, and I actually look forward to seeing them when I go in, which is usually not the case when going to a dealership. The service team keeps me an Audi owner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, it's fantastic to hear that our team at Audi Knoxville has made such a positive impression on you! We're delighted to know you're enjoying your visits and appreciate your loyalty as an Audi owner. Looking forward to seeing you again in the future!
One of the best in town dealership.
One of the best in town dealership. The service department was courteous, explain service needed, well prepared, excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're delighted to hear that our service department at Audi Knoxville provided you with courteous and excellent service. We appreciate your support and look forward to serving you again in the future!