Reviews
I always have a great experience at Audi Knoxville.
I always have a great experience at Audi Knoxville. I’ve been a loyal customer now for over 30 years. I had an excellent experience with Landon my service advisor, but I would expect nothing less.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for sharing your great experience with Landon! We appreciate your loyalty and look forward to serving you for many years to come here at Audi Knoxville!
Took my daughter’s Audi into Harper Audi for oil service.
Took my daughter’s Audi into Harper Audi for oil service. Easy to make reservations on line, accurate pricing, video from mechanic on watch items, courteous and fast service, and very pleasant waiting area. John was superb, friendly and professional. Even though I live in Virginia and car is with daughter at UT, I feel very comfortable they will take good care of her for routine maintenance or repairs. I will definitely go back. Thank you John and team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you for your fantastic feedback! We're glad to hear you felt reassured and well taken care of, even from afar. We truly appreciate your trust and look forward to being here for any future sales or services. Safe travels to you and your daughter! - The John and the Audi Knoxville Team
Bought an A8 across state lines and Harper the dealership
Bought an A8 across state lines and Harper the dealership made it look easy. Stood by their word and took away any concerns i may had. Excellent customer service and would recommend to anyone looking to a no mess car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Audi Knoxville for your A8 purchase, Garry! We're glad Harper and the team made the process smooth and worry-free. We hope you enjoy your new car for miles to come!
Delt with Calder, he was low pressure and seemed to have
Delt with Calder, he was low pressure and seemed to have the customers interest formost. I would be happy to work with him again. We purchased a 25 Q5 that had been a loaner and was certified. The vehicle had many options so Shaun the Audi tech guy worked with us to set up the car for our preferences. All in all a very good experience. I appreciate that Harper advertises that they won’t sell a car above list price. The greediness of some other dealers eliminated them for our consideration.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! We’re glad to hear that Calder and Shaun made your Audi Knoxville visit a smooth and pleasant one. Congratulations on your certified 2021 Audi Q5!
The service dept is great to work with friendly and
The service dept is great to work with friendly and flexible Russell is great and took care of everything thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sara, it's great to know Russell and our service team took such wonderful care of you. Your feedback is appreciated, and we hope to welcome you back to Audi Knoxville in the future! Safe travels!
Great customer service!
Great customer service! Had my car back when they said it would be done. Appreciated the loaner car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, we're glad to hear that you enjoyed the loaner car and added convenience! Thanks for choosing Audi Knoxville and for sharing your positive feedback!
“Great customer service from start to finish!
“Great customer service from start to finish! The salesman and finance manager went above and beyond, and I was able to complete everything the same day. Truly exceeded my expectations—outstanding job!”
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! We're delighted to hear our team made the process smooth and efficient. Safe travels in your new car, and we hope to welcome you back to Audi Knoxville in the future!
Carter and Shaun were fantastic in their delivery
Carter and Shaun were fantastic in their delivery service. And education for the sophisticated use of the new Q5
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Carter and Shaun! We hope you enjoy your new Audi Q5, and we hope to see you again at Audi Knoxville.
Calder, was a great salesman on the purchase of my new
Calder, was a great salesman on the purchase of my new Audi. Highly recommend Harper Audi to anyone looking to buy an Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Danna, thank you for sharing your experience with Calder! We truly value your recommendation. Enjoy your new ride, and thank you for choosing Audi Knoxville!
08/20/2025.
08/20/2025. Had issue with 2023 AUDI Q7 parking sensor. Appointment was schedile in one week with complementary loaner. When brought car to the service, it took 5 min to complete the registration. John at the service desk was friendly and professional. Car was ready in 4 hours, so I picked it up the same day. They've done multi-point inspection, reset the service interval and washed the car. Work was done quickly and flawlessly. It was covered by the manufacturing warranty. Also I had all the answers to my additional questions. Want to thanks John Fox and Russel Newton at the Service desk and the Mechanics who work on my car to service and repair it. I am very satisfied and recommend Knoxville AUDI dealership to everyone. Outstanding dealership! Good friendly people and great service A+++! Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alex, your recommendation means the world to all of us at Audi Knoxville! It was our pleasure to assist you and make the process seamless. We’ll pass along your kudos to John, Russel, and the rest of the team! See you down the road!