Reviews
Recall work was performed promptly and satisfactory. Services teem was professional, experienced and knowledgeable. Good teem.
Recall work was performed promptly and satisfactory. Services teem was professional, experienced and knowledgeable. Good teem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kent, we're pleased to hear our team completed your recall work promptly. Thank you for choosing Audi Knoxville!
Good service from William, clear explanation and professional knowledge, prices charged are reasonable, I will be back to him for my next time!
Good service from William, clear explanation and professional knowledge, prices charged are reasonable, I will be back to him for my next time!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your fantastic feedback about William and his clear, professional service! We are looking forward to your next visit at Audi Knoxville.
I want to thank the incredible work of Todd and the team at Harper Audi for the amazing job with my Q7. I greatly appreciate the service they provide each and every time. Best, David
I want to thank the incredible work of Todd and the team at Harper Audi for the amazing job with my Q7. I greatly appreciate the service they provide each and every time. Best, David
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, we're glad to hear from you! Todd and the team will be so pleased you are happy with your Audi Q7 and our service at Audi Knoxville. We look forward to seeing you next time! Take care!
Russell was very helpful and polite. The service was completed in a timely and efficient manner.
Russell was very helpful and polite. The service was completed in a timely and efficient manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear Russell was such a huge help during your visit to Audi Knoxville! Thanks for choosing us above the rest, David!
Harper Audi simply sets the bar. Met and exceeded all expectations compared to the other Audi dealerships I have experienced. Kudus to Mr Bowers (General Manager) Mr Vesser (Service Manager) and Russell (Service Consultant)
Harper Audi simply sets the bar. Met and exceeded all expectations compared to the other Audi dealerships I have experienced. Kudus to Mr Bowers (General Manager) Mr Vesser (Service Manager) and Russell (Service Consultant)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your review of Russell and the Audi Knoxville team! We are thrilled to hear that they all went above and beyond to assist you. Your business is greatly appreciated by all of us!
Excellent service and great people to work with! Got my car in and out quickly.
Excellent service and great people to work with! Got my car in and out quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Audi Knoxville, we appreciate your positive feedback!
First class dealership from Sales to service. By Far best dealerships Family in Knoxville. Highly recommended.
First class dealership from Sales to service. By Far best dealerships Family in Knoxville. Highly recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
RJ, thank you for the glowing review and for recommending our team! We are thrilled our team made such an impression. - The Audi Knoxville Team
Charged me for gas in loaner I didn’t use. Didn’t clean car up as promised. Scratched wheels up when putting tires on.
Charged me for gas in loaner I didn’t use. Didn’t clean car up as promised. Scratched wheels up when putting tires on.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service plan was explained well and loaner was provided. I asked for extra work not in the original plan and it was performed without issue
Service plan was explained well and loaner was provided. I asked for extra work not in the original plan and it was performed without issue
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear the team clearly explained your service plan and accommodated your extra requests without issue! Thank you for choosing Audi Knoxville and we hope to see you again down the road.
Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.
Had a recall and decent sized fix. My rep was John Fox. Very easygoing and transparent. Attentive and prompt in returning calls. Nothing short of a good low-stress experience. It always helps when you are dealing with a good person. Service department has been historically strong in my case.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's awesome to hear that John made your experience stress-free and straightforward, and we’ll pass along your kind words. We are grateful to have you as a customer, and we’ll see you next time here at Audi Knoxville!