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Indy Auto Connection

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Indy Auto Connection from DealerRater.

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Very accommodating group of people

We went in last Saturday to buy a solid car for my son. Jason and the management team worked with us patiently to find the right car and to help us through the purchasing process. In the end, we drove away with a very good car at a very good price that will get my son what he will need for many years. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shannon

I was shopping for a vehicle online and I called in to inquire about it, Shannon happened to answer my call and she was super knowledgeable and friendly, answered all my questions and I scheduled an appointment to see the Infiniti QX60. I came to the dealership, easy to find, huge selection of vehicle and Shannon was the best, no pressure sales wanted to make sure I found the vehicle that I want. The Infiniti was great, not what I was looking for, but Shannon is going to keep an eye on the cars I am looking for and going to keep in touch, l am looking forward to working with her again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great group of guys to work with. Smooth transaction.

I came to Indy Auto Imports looking for a specific type of car. Gary was my sales rep and was helpful in meeting my time frame of looking at the car and getting it to a service shop for inspection. Gary was willing enough to help assist while away on family leave. Tom Kemp was very pleasant and helpful in assisting the transaction. Finally, Tom Mulpagano was very thorough in explaining the details of transaction and very flexible with my situation. I enjoyed the atmosphere, people and selection of cars, although only interested in one. Would surely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

very pleasant

No problems at all. Would recommend. Gary and Tom was great to work with. Would recommend if dealership to others or would do business there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

helpful, friendly, good service and good price

The whole experience at Indy Auto Imports was pleasant. Jason Laycock was very friendly and helpful. Stayed within our budget and was patient with my daughter buying her first car. Let us try as many as we wanted to drive and offered a good price. Tom Mulpagano was helpful in completing the transaction and thoroughly explaining everything. Would highly recommend Jason and Tom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Family

They made me feel right at home. I was a little apprehensive and nervous at first. There was no pressure from them whatsoever. By the time I left, the apprehension and nervousness was completely gone. I wish all auto dealers was like that. Kudos to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The best car buying experience i've ever been invoved with.

Gary Bilbrey and Tom Mulpagano worked with me on every aspect of getting the car I wanted. They even lowered the price when they DID NOT have too. I have already suggested Indy Auto Imports to three of my friends. I don't have a single bad thing to say. They were GREAT!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was very helpful. It was a quick experience.

I found this dealership the most helpful of the previous I've worked with. They answered any and every question I had. I would recommend to any and everyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Experience For A First Time Buyer

Indy Auto Imports was suggested to be by a coworker. I do not regret my decision on taking up the advice and visiting this dealership at all. All of the employees were extremely nice and made the experience the best for me. It was my first buy as a recent college graduate and couldn't be happier. I loved working with Shannon and Brady on getting the car that I was searching for. The specific car I was after was a Honda CR-Z, and Indy Auto Imports had 3-4 to choose from. My eye was on a blue one, but my heart got set on a red 2011 manual CRZ- EX. I've been making payments since October 2018 and I still look back and smile at my car every time I go inside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have purchased 2 cars from Indy Auto Imports

The team at Indy Auto Imports have been honest, fair and easy to work with on both of the purchases. I bought a car 6 weeks ago for myself and went back to buy a car for my child. Prices are good and they are easy to work with during and after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.