M&B Auto Group

BUYERS BEWARE!!! Things you need to know before you "think about even buying from here". #1. TRANSPARENT NOT!!!They are not transparent about the vehicle you're looking at. Eddie even after several phone call conversations never told me it had been damaged on front and whole right side. It was my credit union that disclosed this damage to me. His excuse was I could have looked at a carfax at anytime. #2. LIED TO CUSTOMER. I was told this automobile they have had for 2 months. But when my credit union handed me a printed carfax is shows they have owned it going on 4 months. #3. PRICES ARE LIES AS WELL!!! You cannot buy from them on price that is advertised. They have a hidden $1,000.00 + - hidden fee that they say has to be paid that they collects before you leave the lot. #4. NON-REFUNDABLE DEPOSIT. 《DONT DO IT》 never give a deposit to ANYTHING that you have not test driven, felt, touched, or seen upclose and personal. And never give a non-refundable deposit where you don't get back at least 50% if you change your mind. If a company is trying to extort non-refundable deposits and collect non-refundable deposits and keep non-refundable deposits from people they know has never seen or test driven an automobile, THEY ARE A THEIF and are not practicing customer service skills. No appreciation for honest ethical people in need of transportation. Very poor business practices. #5 I'm a 10 hour drive away. Was at the bank ready to have a check cut for $25k that was approved. But only with a buyers order needed from Eddie and M&B this Carlot would not agree to sell a truck they have owned for 4 months and advertised price of $26,995 for $25,000.00 out the door for a 16 year old damanged wrecked, and has been in New York for 16 years of salt and snow. There loss, and thanks to my credit union and a friend my gain that I did not jump into the fire. #6. THERE PHONE SYSTEM. I could never call in, as there phone system would cut off. I would have to text Eddie and get him to call me. What's up with this? A business where the call drops when called. #7. BUYERS BEWARE. There is more true honest, bad experience that I personally experienced with this so called dealership and Eddie. Also let it be known Eddie says he is not in sales, he is in finance. Is this true or false? Why am I not talking to a sales person? Why is a financial guy trying to sale. Or was I lied to again and he is really in sales. IDK. IDC.

I highly recommend M & B Auto Group! We were greeted promptly by Musa and he happily helped us through the whole process!! I’m so happy with the 2016 Ford Explorer XLT that I’m driving home today, thank you to all the guys!

First off I live in charlotte nc and they were willing to wait for me to arrive all the way to the dealership in va now that’s what I call customer service everything was setup for me once I got their all I needed to do was sign paperwork and they had me out the door

My dad and I worked with Musa! He was very helpful and was super nice which is always appreciated! So excited so my car!

Muy buenas personas atienden bien lo recomiendo es un perfecto lugar muy buena conducta lo recomiendo para el que quiera venir estoy seguro que lo atenderá muy bien

Absolutely! Musa from M&B Auto Group is not just a salesperson but impressively personable. His genuine connection and ability to discuss more than just the sale made the experience enjoyable. Highly recommend his exceptional service!

Absolutely wonderful car buying experience. Musa and Eddie were sweet and informative for everything involved! I highly recommend this dealership.

The did a great job and very attentive! Went over all of the details and made it smooth and easy. Eddie Becker was great.

Genuinely the best experience I’ve ever had. This was my first and it was an amazing experience. Highly recommended

Isaac was wonderful! He stayed in late after work to give us time to get there and purchase our vehicle. The process was very quick and smooth. Would highly recommend going through them!