Reviews
Customer service was unmatched!
Customer service was unmatched! We were attended to the moment we walked through the door, and in no time at all, we got the deal we were looking for. We've been life long Mercedes and Cadillac owners. However, after our experience with Caprisha and the BMW Momentum team, we will never drive anything else but Momentum BMW. I only wish I had visited years ago.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Patrick made our car buying experience as smooth and easy
Patrick made our car buying experience as smooth and easy as it could be. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we are very happy we could provide you with a positive experience!
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased a car and within 7 hours of picking it up it
I purchased a car and within 7 hours of picking it up it was dead. The dealer ship decided to back out of the deal instead of fixing the issue which cost me to lose $350 on adding Sirius Radio to the car. I filed complaints with both the BBB and BMW USA. I will never own a BMW car again
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (713) 425-3992 when you have a chance. Thank you, and we look forward to hearing from you.
I worked with the best Finance Manager!
I worked with the best Finance Manager! His name is Jason Merchant. When trading in our old 2021 X3 SUV for a BMW SUV 2024; I had refunds coming to us for extended insurances trading in, by cancellation. Since buying from a different BMW, I had to go to original BMW to fill paperwork & request refund. Management (Cory ) there did not help us find our missing checks. He helped send the cancellation papers but I kept leaving messages & no one called us back. He actually ignored my husband as well. Left messages etc. - So we asked Jason, what should we do. Got us through to Sara Ware & received our check in 1-2 days. Jason went beyond what he had to do - I believe he’s the best Finance Mgr I have dealed with. I have also purchased over 10 BMW’s. Jason need a raise- thank you soo much for the awesome help!!! Diana Walker
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Diana, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! We hope to see you soon!
Incredible experience buying my first BMW.
Incredible experience buying my first BMW. Every person I interacted with, from ordering my car to delivery, was extremely professional and helpful. I’ve bought many cars but never received the level of care and attention to detail like I experienced at Momentum. They just gained a life-long client.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so pleased you enjoyed your visit to Momentum BMW! Thank you, and have a fantastic day!
First time BMW purchase, and could not be more pleased
First time BMW purchase, and could not be more pleased with the entire car-buying process at Momentum. Ivan Perez (Sales representative) and Jason Merchant (Finance Representative) ensured a smooth transaction to our satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service and experience was excellent.
The service and experience was excellent. Caprecia, Patrick and Walter did an amazing job processing and meeting my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional and speedy.
Professional and speedy. Will recommend it to our friends. The whole team is likable and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Returned to the MINI family!
Returned to the MINI family! The salesperson, Andre, answered all my questions about the extra features with the Iconic trim. It was a lengthy process but overall worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We recently purchased a BMW from Momentum.
We recently purchased a BMW from Momentum. Nick Nofal was our sales reps and he was excellent to work with. We started the search about five months ago and waited for the perfect car for us. Once we found it he was very helpful throughout the entire purchase process. He explained all our financing options and worked with us on our trade in. We'd highly recommended not only Momentum BMW, but Nick as well. We'll definitely consider Momentum again in the future and would recommend it to anyone looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!