Reviews
Service
Good service and I love my sales associate he?s fantastic he knows me by my name
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hell Lenora, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Jaylin was very helpful and pleasant to work with.
Jaylin was very helpful and pleasant to work with. We had a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Annual Service
I purchased a 2022 Mini last year and brought it in for its annual servicing. They were courteous and even gave us ride to nearby restaurant for lunch while the car was being serviced. They picked us up after lunch and the car was completed shortly afterwards.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jonnie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Colin?s review
It was excellent and I?m very pleased. Colin is excellent
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jeffery, we're happy you found our staff to be so supportive during your experience here at MINI of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!
Impeccable Service
I have two MINIs: a 2012 MINI Couple and a 2019 MINI Countryman Cooper 5 ALL$. Parker Adams is my go-to Service Advisor. Unfortunately, I cannot remember the name of the service tech, but I can tell you this: Between Parker and the service techs I know my cars are in excellent hands. The needed repairs (which haven't been many, and almost always normal wear) are handled quickly and thoroughly. Can I take my car somewhere else for probably less? Yes, and I have. It never ends well. Highly recommend taking your MINI to folks who understand your car. It's worth it. Thank you, Parker, for all of your and the team's service and care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Lisa, we're happy you found our staff to be so supportive during your experience here at MINI of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!
2019 Mini Cooper -Duren
Great customer support. Through inspection of my car and best of all, they fixed my CarPlay application. It hasn?t worked since I purchased it in 2019 (In Germany).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Billy, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer Care
Fantastic service experience, and great atmosphere while waiting for the repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!
Parker Adams is THE MAN!
Amazing location. Willing to to work with their customers every step of the way. Experienced some small hurdles here and there (happens anywhere, really), but Parker Adams made sure each time that I was taken care of and that the job was handled to completion and perfection. I'm a life long customer because of this squad.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
MINI of Dallas
Best dealer service experience I have ever had. Parker Adams is super knowledgeable and was great to work with. My Cooper S had a suspension issue for over a year and a half that MINI of Dallas was able to diagnose and fix. Would 100% recommend to any MINI/BMW owners.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Best dealer service experience I have ever had.
Best dealer service experience I have ever had. Parker Adams is super knowledgeable and was great to work with. My Cooper S had a suspension issue for over a year and a half that MINI of Dallas was able to diagnose and fix. Would 100% recommend to any MINI/BMW owners.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair