Reviews
I bought a used truck on 12/12/20, While I test drove it,...
I bought a used truck on 12/12/20, While I test drove it, I told the salesman the traction control light was on, he doing, he just kind of ignore me about it. I took in home n driving down the freeway I got pull over because my brake light was on all the time, and I found out that I was low a qt of oil, checking it, it was dirty, I change the oil, then they call n say I need to have it emission tested because without it I cant get my plate for it, all this should have ben done before they put the vehicle on the front line, they want me to mail them the emissions paper to them, I think they not there to help their customer, just sell them vehicle, I haven't got a call from them to this day asking me how the truck is. I would not recommend them.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a 2020 F-350 Lariat DRW Diesel. The truck is...
Bought a 2020 F-350 Lariat DRW Diesel. The truck is fabulous. Our salesman, Larry Parker, was knowledgeable and patient. Only disappointment was through Ford on their discount for veterans. I was informed I was not eligible because it had been more than two years (50 to be exact) since the military. Not sure I understand that policy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This was the second truck I bought here. Both times I...
This was the second truck I bought here. Both times I got a good deal on a great truck. Trade-in allowance was right on the (real) Blue Book. A pleasure working with Matt, no pressure, no BS. Service has always been good, mostly oil changes because Ford trucks don't require much else.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great sales people, truck was as listed with a great...
Great sales people, truck was as listed with a great price. Delivered vehicle to me the next day even though I lived 174 miles away
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
In 65 years of driving and owning a lot of cars andhaving...
In 65 years of driving and owning a lot of cars andhaving to deal with dozens of dealerships, Jones Ford is at the top of my list. The GOOD list. They have always been a personal proffesional service, they work wiith me for what "I" want and take care with my car, a '08 SHELBY GT500 Convertible w/20k miles. I get to talk directly with the Technichan Mechanic directly, Joe, he understands what I want and is dilligent in his repairs and service. I have not had such a personable experience with ANY other dealrship. Billy, the Service rep is a jewel, she goes out of her way with communications so that there is no miss-understandings, she knows her buisness and shines in 'service'. It is always refreshing to find anyplace Service Oriented to actualy be SERVICE Oriented!!! There has never been any pressure as felt in so many other dealerships, They are honestly there to get the job done without a worry, I trust them with my Special vehical and also the F150 4x4 Supercab. It was such a pleasure to find such a place here near Cottonwood,Az. L K Tuttle, PE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated very well. Matt along with Mark's help had...
I was treated very well. Matt along with Mark's help had my vehicle brought up to me from Casa Grande at no cost. It was brought up that night and in the morning was washed and waxed for me to pick up by 9am. My overall experience at Jones Ford Verde Valley was excellent and I would feel good referring anyone. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Schedule an appointment, show up 15 minutes before...
Schedule an appointment, show up 15 minutes before appointment time, in and out like clockwork, along with excellent work by service personnel. Thanks to all involved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were very pleased with the personal service we...
We were very pleased with the personal service we received. The employees were knowledgeable and friendly. We will certainly recommend to our friends or any interested people we encounter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just moved here and was looking for a Ford dealer close...
Just moved here and was looking for a Ford dealer close to me and found you. Great service...everything was done that I asked for in a short period of time. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tried to hit me with the bs dealer add on. $400 for tint...
Tried to hit me with the bs dealer add on. $400 for tint and door edge guards on a reg cab truck, maybe $30 worth of stuff. Ended up working with CHAPMAN FORD who brought the truck down from Jones Ford and made be a heck of a better deal, Bryant just seemed like he didn't really care. Plus when the truck was off their property, Bryant still acted like it was in their inventory and available. Ended up getting $10,000 off, Chapman Ford was the easiest dealer I have ever worked with. Don't waste your time going to Camp Verde, Chapman has better inventory and better people work with.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car