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Jones Verde Valley

(216 reviews)
Visit Jones Verde Valley
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (866) 364-2891 (866) 364-2891
Used (866) 975-7270 (866) 975-7270
Service (866) 780-3053 (866) 780-3053

Reviews

(216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jones Verde Valley from DealerRater.

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I was treated very well. Matt along with Mark's help had...

I was treated very well. Matt along with Mark's help had my vehicle brought up to me from Casa Grande at no cost. It was brought up that night and in the morning was washed and waxed for me to pick up by 9am. My overall experience at Jones Ford Verde Valley was excellent and I would feel good referring anyone. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Schedule an appointment, show up 15 minutes before...

Schedule an appointment, show up 15 minutes before appointment time, in and out like clockwork, along with excellent work by service personnel. Thanks to all involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were very pleased with the personal service we...

We were very pleased with the personal service we received. The employees were knowledgeable and friendly. We will certainly recommend to our friends or any interested people we encounter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just moved here and was looking for a Ford dealer close...

Just moved here and was looking for a Ford dealer close to me and found you. Great service...everything was done that I asked for in a short period of time. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tried to hit me with the bs dealer add on. $400 for tint...

Tried to hit me with the bs dealer add on. $400 for tint and door edge guards on a reg cab truck, maybe $30 worth of stuff. Ended up working with CHAPMAN FORD who brought the truck down from Jones Ford and made be a heck of a better deal, Bryant just seemed like he didn't really care. Plus when the truck was off their property, Bryant still acted like it was in their inventory and available. Ended up getting $10,000 off, Chapman Ford was the easiest dealer I have ever worked with. Don't waste your time going to Camp Verde, Chapman has better inventory and better people work with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly Service, Larry was very helpful and answered all...

Friendly Service, Larry was very helpful and answered all our questions. Service was fast and paper work was done before we arrived. Happy to do Service here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Your Go-to Dealership

My 2017 GT350 Mustang was due for an oil change. As always, good service, Both service members are great--Kathy and Damien are customer oriented. Joe the tech, as always does a great job, treats your car as it is his own. NO residual oil drips on the garage floor. Troy who sold us our 2020 Explorer ST came over and chatted. Asked how wifey was and asked me to say hi to her. He even called and left a happy birthday greeting for her. Seems like everyone there is truly friendly-no fake hi-ya's. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Did not complete safety check

Did not complete safety check. Service tech did not check rear brakes because the emergency brake was engaged. Since my last service I have traveled over 5 thousand miles and my front brakes have improved. Yip e

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Exceptional

Damien, my service writer gave me exceptional service on my 2002 F150. He went over what they would do and promptly called with an estimate after their diagnoses. They had to order parts and the vehicle was ready in about a week. Damien provided transportation to and from my home. Truck runs great for being old and appreciated the service given at Jones Ford Verde Valley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Low pressure sales team. Bryant Colton and Larry Parker...

Low pressure sales team. Bryant Colton and Larry Parker provided good follow up during and after the sale. We would buy from them again. Thank you for making the process pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.