Reviews
Electric Work Needed
Constant communication as to what has been or needs to be done was great. There were no hidden costs. Friendly staff.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, The Jones Ford Verde Valley Team
Thank you very much!!!
Thank you very much Parker Jones and Bryant Colton. You turned what started out as a very unpleasant experience into the purchase of an awesome truck!! I appreciate all of your hard work including Mark the Sales Manager!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Jones Ford Verde Valley Team
Thank you very much Parker Jones and especially Bryant...
Thank you very much Parker Jones and especially Bryant Colton for turning an unpleasant encounter into the purchase of an awesome truck!! We appreciate the work you all put in including Mark the Sales Manager!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback! We are happy to hear about your positive experience at Jones Ford Verde Valley, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jones Ford Verde Valley Team
Fast service, comfortable waiting room
Comfortable waiting room. And I can go outside and look at the new truck prices and it makes me happy that my Ford F-150 is 8 years old but it’s paid for and it looks just as good as a 2020.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Mark. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again in the future. All the best, The Jones Ford Verde Valley Team
4Runner purchase
Honest and straightforward Helpful in ever way including delivery to Tucson would definitely lately buy a car there again Matt and Mark were great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Purchase
Very courteous and friendly also very helpful. Thank you very much.very fast process with Jones ford. Very Happy with the service that was given to my wife and my self
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Jones Ford Verde Valley Team
great service
mark and dave were both great. very helpful and easy to work with and talk to, will definitely recommend to friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for this awesome review, Danielle! We work hard to meet expectations like yours, and we're happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Jones Ford Verde Valley Team
Friendly Customer Service
Sales person was confident, friendly and no-nonsense! They stayed late to help us acquire the vehicle. Easy process and relaxed without surprises
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jones Ford Verde Valley Team
Clean facilities and friendly/helpful staff
The staff was very helpful and not pushy. Everything went as anticipated, so it was a good experience. I will be back the next time I need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jones Ford Verde Valley Team
Bought an Escape
They worked with us regarding discounts. They kept in contact with us via phone and emails. They were cooperative during the buying process and answered all our questions.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jones Ford Verde Valley Team