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Rick Hendrick Chevrolet Naples

(2,363 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

(2,363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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Jared in service was a great help.

Jared in service was a great help. Got me taken care of in the time quoted. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

Matt Fisher was excellent in his customer service Please

Matt Fisher was excellent in his customer service Please give Matt kudos for his service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, and have a fantastic day!

Clinton C did a great job today only reason I come to

Clinton C did a great job today only reason I come to Rick Hendrick is to work with Clinton takes care of my car like it’s his own very genuine guy can’t find people like that these days that’s CLINTON C

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Rick Hendrick Chevrolet Naples and we hope to see you again soon!

Jared in the service department in an excellent job on

Jared in the service department in an excellent job on servicing my 20 2023 Silverado highly recommend him and we’ll be back to see him for some follow up service services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Chris b was great.

Chris b was great. World class experience. Best service advisor and amazing experience. I’ll be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Matt fisher helped me out and did a great job!

Matt fisher helped me out and did a great job! I will definitely be back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Rick Hendrick Chevrolet Naples and we hope to see you again soon!

Great on service and great on time, in and out in less

Great on service and great on time, in and out in less than 1 hour. 5 stars for Clinton Mobley service advisor too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Nerofame, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

Nicole fue muy buena.

Nicole fue muy buena. Me ayudó bastante y la recomiendo muchísimo para que los ayude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

I went in to sell a vehicle that I no longer needed.

I went in to sell a vehicle that I no longer needed. I was helped by Jim Pucci who extended his time and patience in the process. Once he learned I was not purchasing a replacement he continued to give me his attention. I felt importhroigh the entire process and after the tour of the facility I will be certain to go back when I need to upgrade.It was a refreshing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Fabricio was beyond fantastic.

Fabricio was beyond fantastic. Him and Garvin wouldn?t stop till they found a deal for me. They were able to preform a miracle. I had a very bad experience with chevy prior to remodel. I never came back for 5 years. Fabricio and Garvin turned me around and made me want no other dealership but chevy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!