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Rick Hendrick Chevrolet Naples

(2,282 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(2,282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Naples from DealerRater.

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Awesome service ahead of schedule thanks for the great

Awesome service ahead of schedule thanks for the great works Tim Crowley I will return and see Tim

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

Always a pleasure to get serviced ar Rick Hendricks.

Always a pleasure to get serviced ar Rick Hendricks. Services performed are excellent. Staff, especially Jared Dickson, are delightful to work with. Way to go Team Hendricks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We can't wait to see you again, have a great day.

Excellent buying experience.

Excellent buying experience. I received a video of car I was interested in on line from sales person, he picked me up at my residence and taken to dealership, had a fenominal purchase, and I have received follow up phone call. Couldn't ask for anything more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jared and Service Dept.

Jared and Service Dept. did an excellent job fixing my battery highly recommend him very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Our salesman was a really great guy and was helpful with

Our salesman was a really great guy and was helpful with our purchase on our new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ronaldroker036, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

Appreciate the fix, Timothy Crowley for the service on my

Appreciate the fix, Timothy Crowley for the service on my 2025 Chevy crew cab 2500HD

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Came in to get my car serviced.

Came in to get my car serviced. Decided to maybe upgrade my car. Jim Julian and Stephanie were awesome just the numbers weren't where I wanted to be

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful!

Caterina is professional, friendly, and efficient.

Caterina is professional, friendly, and efficient. She made getting my truck serviced a breeze. I'd recommend her to anyone! The facility is spotless and plenty to do while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction!

Nicole was the best advisor yet!

Nicole was the best advisor yet!! Highly recommend her very knowledgeable. I will definitely be going back to her without a doubt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Jared in the service department did an excellent job

Jared in the service department did an excellent job highly recommend him to everyone Aplus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!