Universal Nissan

My salesman was JAVON FERGUSON. I have bought/lease/financed many cars over the years. This was my first encounter of the 3rd kind with Nissan. Javon made the process so easy, showed me my options. Took the time on the test drive to explain everything on the car and I was positive this was the right car for me. We made a deal. The scheduled appointment for the car was fast, easy and I was driving. I would recommend anyone buying a Nissan, to call Javon.

William Sanchez and the Manager Deya helped me get my Nissan Sentra. They gave me amazing quotes for my car and I am absolutely in love with my car. My family and and I have been shopping at Universal Nissan since 2008, and we love the Nissan family there.

Had a great experience working with Javon Ferguson, he was able to get me a Certified Nissan Pathfinder within my budget. This is my third Nissan from Universal Nissan and I definitely will be back. Please ask for Javon Ferguson to purchase your next New or Pre-owned Nissan

From the moment I entered the building, Sarfaraz and the rest of the Nissan team empathized with my situation and were determined to help me get a car that same night. Sarfaraz was extremely thorough and transparent and because of him I’m in my dream car!

Fantastic service!!! Really took care of me and my family, we’ve purchased seven cars from Chris in the past. One of the best there!!!!

Our sales associate (Jake) was great. We test drove a vehicle with no pressure. Was working out deal to buy and they let someone else test drive the same vehicle. My husband voiced concern about what if they also wanted the vehicle. We were told that it's first come first serve and we would get the first option to buy the vehicle. Just as we were about to sign and agree to the deal, the sales manager called our sales associate and told him the other couple already bought the car. They had told that couple we were also interested and let them buy it out from under us. Then the sales manager proceeded to come out and want to sell us another vehicle. We drove from Sanford for this specific vehicle, we didn't want another vehicle. Completely shady practice of the sales manager. He screwed our sales associate and us over. We walked out of that place and will never be back. You lost our business and everyone else who knows us.

No los recomiendo no dicen la verdad te das cuenta después que firmas fui a devolver el carro después de tres días y no lo quisieron no me dijeron la verdad después de haber preguntado varías veces por el precio final nunca me mostraron cuál sería el precio final después de haber tenido un lease con ellos de 3 años me prometieron pagar mi lease si compraba otro carro y lo que hicieron fue me lo pusieron en el pago del vehículo que compré me dieron después una excusa que ellos pagarían el lease solo si el carro era nuevo nunca me dijeron que la oferta no aplicaba a carros usados que fue lo que compré tengo un crédito excelente sobre 760 hacia arriba no me dieron un buen interés me dieron un 5.4 todo esto me paso por confiar demasiado y para colmo les regalé 2,000 de down cuando no tenia que darlos eso pasa cuando confiamos en lobos como esos JAMÁS compraré con la nissan NO DICEN LA VERDAD lo que le importa es hacer dinero y no ayudar me duele mucho haber confiado en ellos ahora estoy pagando un auto 2017 como si fuera uno del 2021 no del 2020 si no del 2021 la deuda llegó a más de 25,000 y el costo del carro era de 14,000 gente habrán los ojos y pregunten no confíen como yo hice cuiden su dinero...

My car buying experience with Angelo was amazing! I got the best deal on a Platinum Maxima. PLUS the process was seamless. I was in and out under 2 hours. I definitely will recommend anyone looking for a car dealer who wants to get a great deal with A+ customer service here. You will literally walk away feeling great about your purchase.

I would never buy a car from this dealership total waste of time. I normally do not write reviews, but I wanted to write this to warn off other potential customers to this dealership. This is my review: - One of my employees was interested in getting a new lease on a Nissan Leaf Plus We contacted 3 dealerships to see what the best price we could get one of them was Sutherlin Nissan Colonial Drive Orlando. We were put in touch with a salesperson called Kenny. The deal we wanted was 36 months 12K miles a year in the range of $430, but regrettably we were not able to get that deal, so it ended up at $485 with the dealership taking in the trade plus paying the 1st payment. The deal was done over 2 days backwards and forwards and being New Year’s Eve I was not able to get down to the dealership with my employee. Called Kenny around 2.00pm confirmed the deal a $485.00 and that my employee was on he way to sign the papers and pick up the car. When my employee came to the dealership, they switched the deal without telling him to a 48-month lease and if I had not called him to see how things were going, they would have really screwed him over. I spoke with Kenny asked him why he took advantage of him and he said he thought a 48-month lease would be better. When you work with a dealership you expect them to have integrity and a deal is a deal. The sales agent Kenny baited us with a deal then switched it at sign up not very honest. The purpose I wrote this review is to advice new customers on the integrity of this dealership. We went to Reed Nissan, (I should have listened to Reed Nissan as they prewarned me they may do this stunt with the numbers) and Universal Nissan they were upfront with us on the cost and even though we never did a deal with them the numbers they quoted us we solid. Trust is very important when working with a dealership and regrettably Sutherlin Nissan and Kenny, have certainty lost my trust. I am pleased I can warn off other potential customers as this seems to be a practice at this dealership. So be aware! and try other dealerships 1st. A very bad experience and a great let down.

When purchasing a car you want friendly and helpful customer service - Will Morris provided me excellent service! He was knowledge about the stock of vehicles, patient and helped me find exactly what I was looking for and the best price!