Your Choice Autos Waukegan

This place appears to have the best deals in the county, yet their customer service appears to be non-existent. Over the last couple of weeks, I have made several online inquiries about their vehicles, and have not received one single e-mail or phone call in response.

Sam is a very professional salesman, He is knowledgeable, helpful and friendly. I am very satisfied with his services, and the car I purchased is a great used car that I got for a very good price. I will recommend this dealer to my family members or friends.

Very fast and courteous. Worked with Sam today, and it was an exceptional experience. He helped us out with the whole process. He got us into a nice SUV at an affordable price. Highly recommend

This was the best experience I have every had at a dealer. Sam, my salesman was a great person. He was extremely accommodating. He understood our needs and worked with us to find the right vehicle at a vary good price. The purchase process was easy and all within my budget. I would highly recommend them.

Had a very good experience at the Your choice autos Waukegan. Sam and his team were friendly. Work with me to make sure I was happy with the purchase of my vehicle. The buying process was fast. I'm very happy with the experience and my car at an affordable price. Highly, recommend for your next auto buying experience.

I had a horrible experience and do not recommend this place. Sam has poor communication skills and is a liar. The Check Engine light came on the same day I bought the car so I turned around and took the car right back. (The Car previously had a catalytic Converter Code that was cleared but not repaired or disclosed.) After I took it back that same day Sam lied and said bring it back Monday so their mechanic could look at it and if there was a problem he would swap out the car. Then after the mechanic explained the problem Sam went back and said he didn’t say he would swap out the car he said he would replace the part but he did not do that either, they only repaired it, improperly. On day 14 of my 15 day warranty after going back and forth to their shop (missing work), Salim laughed at me and asked me why I bought a used car and suggested I buy a new car. Ultimately I had to take the car to an independent mechanic to have the catalytic converter replaced, an extra $1500. Oh and they wouldn’t let me use their restroom. And half the staff was drunk and high and one employee was making racist remarks about the other employees. The entire establishment is unprofessional and untrustworthy.

Incredible customer service by Your choice autos Waukegan. Sales person was knowledgeable and easy to talk to. He answer all my questions and I never felt pressured. He makes the car buying experience a positive one. I would highly recommend them to my family and friends.

They lie to me car is licking since i brought it i need help ok

Fast response, got in touch with us right away, no problems. My wife and I were happy about the dealer, would recommend looking in to the company.

The dealership as a whole had a pleasant atmosphere and was great to work with. Salesman was very knowledgeable and patient. I got a great deal on a 2015 Ford Edge Limited. The transaction went very smoothly and took very little time. I am very impressed by their business ethics. I highly recommend this dealership.