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Your Choice Autos Waukegan

(202 reviews)
Visit Your Choice Autos Waukegan
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(847) 752-5656 (847) 752-5656

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Your Choice Autos Waukegan from DealerRater.

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Very pleasurable experience

Had a great experience. First purchase from this dealership and was very pleased. The entire staff was pleasant and welcoming. Great customer service. I definitely recommend you go to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly service, fair price

This dealership made this process so easy for me! Sales person was great!. I walked in this morning and walked out within an hour and half with a Dodge Charger. Everything went very smooth and quickly. I would highly recommend buying your next vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Complete scammers.... STAY AWAY!

Purchased a used vehicle. Transmission blew less than 1 mile off the lot. They replaced it with a used transmission that is also broken and has a delay when switching gears. I asked about tired when buying and was told they are like-new. In-fact, the tires are bald and need to be replaced. There are many other serious issues with the engine. Was LIED and SCAMMED. They are trying to rob poor people from their money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Accommodating!

Your choice autos is fabulous. Many years in the auto business, has great customer service from the moment you enter until you leave. Their employees are knowledgeable, accommodating and did everything they could to make me comfortable through the car buying process. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pretty good experience!

Bought 2 cars here. I can’t begin to explain the amazing and pleasant experience I had. The staff was friendly and welcoming. And car buying experience was done in a quick and efficient manner. Good selection of brands to pick from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service!

Bought my Ford Explorer here and the salesman showed me a great experience that I never had at a dealership before. He was very kind, professional and very honest. The staff were awesome! I definitely recommend this dealership for your next purchase of a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service!

This is the best place to purchase used vehicles. They are professional, knowledgeable and will get u the best deals. Quality vehicles and great salesman to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional and knowledgable staff

Enjoyed the no pressure environment, sales manager and the entire team was very helpful. Took the time I needed to answer all my questions with no pressure. Made the whole process easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience overall

The car sold to me was in amazing condition. The customer service was nice, my experience was amazing and I will be back in the future when I look to buy another car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Couldn't be bothered

Emailed and phoned repeatedly , they could not be be bothered to simple answer my question as to weather or not the car i was looking at was still available!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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