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Your Choice Autos Waukegan

(202 reviews)
Visit Your Choice Autos Waukegan
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
(847) 752-5656 (847) 752-5656

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Your Choice Autos Waukegan from DealerRater.

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My VERY first Lexus

I recently made a purchase 2005 Lexus RX 330 from this dealership and the entire experience could not have been better. The sales rep was a true professional, friendly who understands customer service and most importantly not pushy at all. He made the whole process very easy and he listened to all my concerns. I bought an excellent car at a very fair price. I greatly appreciate the accommodations that were made to satisfy me with the best car ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied

I truly enjoyed my car buying experience. From the moment I walked into dealership I felt like family. My sales associate and the entire staff were great. They made purchasing the vehicle very easy. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good service!

I have alway's received a very fair price on used vehicles. This is my 3rd time dealing with dealer, they are friendly and work hard to please!! I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible Servie

I went in there for a look at the place. Upon entering, the host at the door was pleasant, but I was waiting there for some time at the sales desk. When someone DID finally come, he was incredibly rude; made no eye contact with me; and brushed me off in less than a minute. In less than thirty seconds he told me that they didn't have any of the cars that were listed online. I was looking for a Ford Taurus, and the website said there were atleast five available. Lies. Poor attitudes; poor customer services; and just a shady place overall.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Completely satisfied

This dealership provide a great service of buying car. very friendly environment and great consultants, our sales rep was very nice and it was a pleasure to work with. overall great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic

Our salesman was fantastic, he went above and beyond to make sure that me and my brother got a good deal on the SUV. Very happy with deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent dealership with massive options thumpsUP

Recently I bought Ford 450 beast from this dealership. I am very happy with my drive. they have many vehicles under your budget range I recommend you do visit once.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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terrible listing lies

Show cars with asking price no indication it was an auction car. Answered email after their auction and said it was sold. But I could try at their next auction.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good job

It was a great experience. They help me to find a perfect car. And I recommend this dealer to a friend. It was very quick

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Is there a way to report this seller?

They list all of their cars as zero miles, so their ancient junk cars flood my search results for low-mileage used vehicles. Obnoxious. How is this permitted?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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