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Modern Nissan of Hickory

(2,381 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(2,381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Hickory from DealerRater.

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Great Service

Great people to work with. Went above and beyond our expectations. Took time to bring in the car we wanted and did not try to push anything extra or something we didn't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Marisa! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Modern Nissan of Hickory Team

Buying a car!

Jerry was a delight. He was very helpful and explained everything to us. Thank you to him for all his help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review, Donelda! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Nissan of Hickory Team

A Shop One Can Trust

The Modern Nissan of Hickory service technical writers are always ready to make a customer confident in the work and service that they provide. My writer Chris has been helping me for years and I appreciate him not just as a technical writer but as a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your excellent input, Jack! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Modern Nissan of Hickory Team

A Pleasure Doing Business

The hardest part of getting my new truck was picking the one I wanted. The selection was good and the service was fantastic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive review, Leslie! We are so glad to hear that you had a great experience with us. We strive to provide the best outcome and we appreciate your feedback. Sincerely, The Modern Nissan of Hickory Team

Great place!!

Professional- friendly- timely (in and out in one hour) It was a beautiful day in the neighborhood. Try it - you’ll like it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Modern Nissan of Hickory Team

Great Service

Staff is always friendly and helpful. They always take the time to cover any service needs for my vehicle. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gregory, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Modern Nissan of Hickory Team

Great service and friendly staff

Everything was on time and we were treated with great respect the staff was also very helpful and friendly from start to finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dean, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Hickory Team

Great service

Fixed what I came for and didn’t try to sell me other services that I didn’t need. No pressure from the sales department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sheila, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Modern Nissan of Hickory! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Modern Nissan of Hickory Team

great service and courtesy ride

great service and courtesy ride could not match my payment if I traded for a new car mY payment is Zero

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Nissan of Hickory Team

Great service. clean check in and waiting room

Easy check. Joey our service advisor was knowledgeable, polite. And kept us informed on the service work. We really enjoyed the waiting room. Very clean and great staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words, Shelia. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Modern Nissan of Hickory Team