Reviews
great service
made deal over the phone ...agreed on out the door price when we got to showroom evrything was like we agreed on ..no extra charges ..very nice feeling
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Nissan of Hickory Team
Top Notch Service
The entire staff were very professional, the service on the vehicle was quick and thorough. I love this dealership and the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Modern Nissan of Hickory Team
Great service
Greeted and kept in the loop during long wait. I always feel important and as a valued customer when I go there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cara, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Hickory Team
Great Dealership
I brought my car in for an oil change and vehicle inspection.. My Adviser was Aaron, He advised me my car wasn’t quite ready for my oil change seeing I don’t have enough mileage since the last one so just the inspection was scheduled.. Aaron called me shorty after leaving the Dealership informing me that they found Two problems.. They could fix one( a Seal on my transmission) but it would be a Huge expense to me to have them do the other repair.. so I took it to the muffler shop Aaron referred me too.. all in all the experience was Great!! I TRUST YOUR ADVISERS to HELP ME WITH MY CAR REPAIRS.. Aaron was so experienced about the repairs and I trusted him to steer me the right wayA+++ to Aaron and all your mechanics!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Leanne! At Modern Nissan of Hickory, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Aaron was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Modern Nissan of Hickory Team
Wait time!
The customer service guys are always so nice. The waiting area is very welcoming with drinks and snacks for all ages.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, April! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Hickory Team
Great Service
Modern Nissan is the only place you should go for service needs! They want to roll out the red carpet for you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business, Chad. We appreciate you for letting others know about your experience, Chad! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Modern Nissan of Hickory Team
Great service department.
The service department was excellent in getting me in and out quick on my vehicles 10k mile service. Very proffesional and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chad, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Hickory Team
Modern Nissan for the win!
Efficiency and transparency are critical to me because I have such a busy work schedule. Everyone was knowledgeable, helpful and polite. Will went above and beyond to make the experience positive and to help me make the best choice. Cory (finance/sales manager I believe) had everything ready with the lender when I arrived making the transaction super fast. Will definitely be a return customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathryn, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Cory went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Modern Nissan of Hickory Team
Stunning service
EVERYTHING IT WAS LIKE A DREAM, the kindest people, i love how they have snacks and drinks when they don’t have too, everyone’s just so nice !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mackenzie, thank you for writing this amazing review for our team! At Modern Nissan of Hickory, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Modern Nissan of Hickory Team
Great service and very friendly
Have never been pushed to make repairs that may not be necessary at the time. They keep me updated on what is being done and what their findings are. Very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback, Shelby. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Modern Nissan of Hickory Team