Reviews
Great and clean and very pleasant
It was very good the salesman was great and the people were very friendly and the facility was very clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, The Modern Nissan of Hickory Team
Top Notch Service
Service. Great from service bay to cashier. Service was extremely helpful and went out of their way to help me even though I did not have an appointment that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Joe, and thanks for your kind words! We appreciate our team here at Modern Nissan of Hickory and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Modern Nissan of Hickory Team
Great service department
Chris Meza with the service staff very helpful and get me out in a timely manner for the service being performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First and foremost, thank you for stopping by to leave this incredible review, User. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chris assisted you in such a timely manner. Give us a call if you have any further questions! Sincerely, The Modern Nissan of Hickory Team
Great Service
I was met by a friendly staff and everything was done with fast service. No problem at all recommending these people for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Modern Nissan of Hickory Team
Great service
Very nice staff and they do a thorough job and they are working on your vehicle. Very knowledgeable and help you understand what needs to be done to your vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Erin, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Modern Nissan of Hickory. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Modern Nissan of Hickory Team
Friendly & Efficient
The people are friendly and the service is quick. The sales team is wonderful and the service advisors are knowledgeable! I’ve purchased two vehicles here and would purchase another.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, The Modern Nissan of Hickory Team
Oil change and check differential for leak
Got my oil change done in a timely manner, and also checked the rear differential for a leak. Service writer didn't correctly write up paper work, some items were true and some items were not.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback, James. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Modern Nissan of Hickory Team
Service:fast and done!
Its quick and done! Friendly staff. I did not wait long, but complimentary coffee and drinks were provided as well as a neat waiting area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Wendy. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Modern Nissan of Hickory Team
Great service
Super friendly and always takes care of my car in a timely manner. I will never go anywhere else for my service 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Modern Nissan of Hickory Team
Excellent service
Excellent experience! Everything that needed to be done was completed plus the safety inspection. Chris took care of getting all the services I needed completed. He always goes over and beyond to be sure everything is addressed. I had return the next week for a chassis warning. Chris, once again, took care of getting my Rogue seen immediately. The service technician found it was a battery problem. Once again, the service department did an excellent job of getting my SUV back on the road. Debbie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team, Jan! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Modern Nissan of Hickory Team