Reviews
Fast service
Appointment was for Saturday afternoon. Check in was quick and easy. Only had to wait for about an hour while service was done. Recommend highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Modern Nissan of Hickory Team
Great Service
Very helpful, so far the problem I had was corrected, which could not be done at the first dealership we took the vehicle to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care! Sincerely, The Modern Nissan of Hickory Team
Excellent Facility
The professional and courteous personnel who take the time to answer questions. as well as to explain the services provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Sandra. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Modern Nissan of Hickory Team
Great Service
Very knowledgeable representative. Went above and beyond to look for the right car at the right price. Met all of our needs and stayed until the end to make sure we were taken care of. Will definitely come back for future buying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melanie, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know our team went above and beyond to help you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Modern Nissan of Hickory Team
Great service!!
The employees were great and service was great quality! It’s nice to have great customer service. In and out in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, The Modern Nissan of Hickory Team
Great facility
My experience at Modern Nissan was excellent. I didn't have to wait long for my car which was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Nissan of Hickory, we value our customers and we look forward to seeing you down the road. Sincerely, The Modern Nissan of Hickory Team
Great sales person
Ease of the sale, sales person was personable and easy to work with. Finance process was quick, sales team was honest. Great dealership worth the 30 minute drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Alex! Thank you for the wonderful review and for traveling to Modern Nissan of Hickory from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Modern Nissan of Hickory Team
Great and fast service
It was easy to check in. The service rep was very friendly and professional. He kept me informed. I didn't have to wait all day. I was done in 1.25 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Crystal! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Hickory Team
Service
Fast courteous friendly and clean. They know me buy name and the service person knew I had bought a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Hickory Team
Great aervice
Jai was great working with he knew his stuff and him and Lonnie worked together to get me the best rate
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Teresa, thank you for taking the time to share your feedback. Each employee is a valued member of the Modern Nissan of Hickory team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Modern Nissan of Hickory Team