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Modern Nissan of Hickory

(2,383 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(2,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Hickory from DealerRater.

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Best experience hands down!

Christine P. and Dawn were amazing to work with. I’ve never been to a dealership where everyone was so nice and not pushy. Best experience by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

France John, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Hickory Team

Good, patient, no pressure

Kris was a good professional. He was patient with me - answering ALL of my questions. There was no pressure for me to purchase the vehicle - I could have come back on Monday if I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Modern Nissan of Hickory Team

Excellent Serice

The service I received was excellent. They were very quick and efficient. Joey Makra was very professional and friendly. I was impressed with the ease of this service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your input, Kelli. We're glad to hear that you are consistently impressed with the service we offer here at Modern Nissan of Hickory. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Modern Nissan of Hickory Team

Great service

Prompt and courteous. Let me know also the cabin air filter needs to be replaced and kind, professional, and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Modern Nissan of Hickory Team

Great customer service!

Always return calls, keep us informed of what service may be needed. Friendly, helpful and knowledgeable explaining things. Feel comfortable taking my suv there for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Sincerely, The Modern Nissan of Hickory Team

Excellent service!

Been waiting on a new Z for a little over a year. My buddy Jie called me Monday and got me in late so I would not miss out on the car. Highly recommend Nissan in Hickory and highly recommend Jie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Modern Nissan of Hickory Team

My awesome experience at Nissan Hickory

The Dealership is nice and clean. There is a good variety to chose from. Everyone that I met or worked with was super nice. The price was competitive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Nissan of Hickory, we value our customers and we look forward to seeing you down the road.

Excellent customer service

I have been doing business with them for a long time and they are the best service in my knowledge. They are friendly and quick to helping me, overall giving me a very excellent experience each time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Modern Nissan of Hickory Team

Professional service.

Professional and courteous service. Technician explained everything to me before fixing the issue. They broke down the prices and services needed .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Amanda, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Hickory Team

Always great service

Personalized, good customer service. Always treated with respect and explained needs and services provided. Service was provided quickly and within reasonable time frame.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your review, Angela! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Modern Nissan of Hickory Team