Reviews
Great service experience!
Trevor and the AutoNation service team were wonderful! I had a major repair, which took several days and also involved my insurance company, and Trevor kept me posted on the progress. My car was repaired exactly as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carolyn, thank you for your kind review; we are happy to pass along your comments to Trevor here at AutoNation Honda Columbus! Drive safe, and we'll see you on the road.
Autonation Honda Service Review
Great service. Jordan kept me updated on repairs. She made sure the road hazard warranty I had on my tire was was fulfilled properly. She did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lynn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Drive safe!
Service Review
Quick and great service. Great customer service, I will return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lashaunda, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!
Fog light repair - EXCELLENT
I had damage to fog light assembly of my 3 day old Honda Pilot from road debris. Haley checked me in, the technician explained what was needed and 30 minutes later the part was ordered. I returned the next morning and an hour later the repair was completed. Both Haley and the technician were exemplary!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Charlie
Great experience. Will definitely be back. Staff was friendly, not pushy and very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! If you have any further questions, please give us a call. We're always happy to help!
Good experience
I went to purchase a new car for my daughter and the experience was quick and painless. The salesman (Mr. Burns) did not make me feel pressured or uncomfortable during the buying process which was a plus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rashawn, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great dealership!
They were so helpful in replacing my cars transmission. They explained clearly what was going on and how they were fixing it. They were even able to trim my bill down by $100. I wish I would have bought my car from them in the first place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Charity! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Autonation Columbus
Awesome work. Thanks. Always the best around here. Representative was just awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Soule, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2018 Honda Ridgeline
Took My 2018 Honda Rideline in for a oil change, every time i bring it in for a oil change i have too bring it back because it be dripping oil.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Eric, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (706) 522-2090.
Best service department and advisor is Trevor!
Trevor is the best service advisor !!!!!! Wouldn?t take my car anywhere else !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Columbus! If you have any further questions, please give us a call. We're always happy to help!