AutoNation CDJR North Columbus

Repair department communicated with me on the needed repairs as well as quoting the price. They always work me in when I need their help.

Very poor customer service right from the beginning. Jonathon told us the vehicle we reserved online could not be found then the next day miraculously "found" it when we asked to speak to the manager. When we were five minutes away, after driving four hours, he told us on the phone that they were closing up. So we started the paperwork over the phone and they did complete the sale when we arrived. The truck was supposed to have been "detailed" but was very dirty inside. Although it was "certified" the power mirrors did not work nor one power window. The day after we purchased it the battery totally died and stranded us. These things were not as big of a problem as the way Jonathon dealt with us. He would not return our calls and when he did finally reply he was very rude and unprofessional. Fortunately we did have a very good experience with Paul, the finance guy. He was a pleasure to work with, helpful and professional.

Great experience at AutoNation! Their inventory is huge (considering they can locate and deliver cars from all across the US) and the sales people are very knowledgeable. The customer service was great (Charlie Jackson is awesome)! Feeling welcomed and appreciated with no buying pressure made this car buying experience wonderful. Thank You!

Very nice and attentive staff. Ashley was aggressive in working on my situation, which included involvement through several phone.calls to and from the manufacture DOGE CHRYLER

Robbie was just outstanding with his customer service and just really taking care of his clients! If you need to have any services done on your vehicle, make sure you ask for him and he will definitely take care of you!

Brought truck in twice before for same issue. Was told they could not duplicate problem. Brought in a third time and they located the issue, however truck no longer under warranty. Cost $400 for repairs. Funny how they found it after the warranty was out!!!

The customer service was outstanding and the shop personnel did an outstanding job explaining everything and the service was quick!!

Jean Pierre provided excellent customer service upon arrival. My service was done in a timely manner.

Great work! Highly recommend. Will be back for all our service and repair needs.

This was the most amazing service I have ever experienced. They went out of their way to help me out. I was in desperate need and they made it happen for me. Thank you for everything and I highly recommend them to everyone.