Reviews
Steve Parker
Great service , made sure my vehicle was checked out properly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
As always my experience at AutoNation was great and the wait for car service was done in an amount of time that wasn't long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brenda, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Recall Service
I took my Jeep in for a service recall and when I received my Jeep the dealership and messed up my windows and dashboard. They were able to get my windows working but my dashboard is still off track. They tried to say it came in that way but that was not true! The repair person did not take ownership of messing up my dash. The manager tried to say it was from the sun beaming down on my dash. None of this is true. I will be taking further action against the dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steffanie, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (866) 746-3745 to discuss what we can do to help.
Very Disappointed customer
Auto nation doesn?t won?t to honor warranty and repairs and parts . Even doe they know the Vehicle was having problem when u first purchase the vehicle and inform them . The manager told me that the vehicle supposed to shake???????!??! Since when ?????????? ..Then had the vehicle there for three days and still didn?t service the vehicle
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Crystal, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (866) 746-3745. We would appreciate the chance to turn your experience around.
DONT BUY FROM THEM!
Went in for factory recall on my car and received my car back with a damaged seat. They refused to repair it now I'm out of $500.00. They are dishonest please don't purchase a car from these crooks!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep Ram and FIAT North Columbus take our reviews very seriously. If you'd like, please contact our General Manager at (706) 568-4900. We'd appreciate the chance to make your experience a positive one.
service at autonation,columbus, ga.
very pleasant visit. my issues were resolved. big improvement from previous owner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Benedict
Excellent sales rep. It was a very exciting moment because Julia our sales rep was very knowledgeable and professional and pleasant we really admired the smooth process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change at Auto Nation
No comment necessary my ratings speak for themselves.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 568-4900. We hope to hear from you.
Review
Robbie was very professional & helpful as always. He takes great care of me every time I visit the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The Greatest Experience Ever
Mr. Denny had me in and out in an hour. The best overall experience I have ever had. Will definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase