Reviews
Oil change
Great experience. No surprises, I forgot my coupon but they gave me the discount anyways.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Richard, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Car! Great Value! Great Service!
Fast, Friendly accommodating, made sure everything I needed was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Alexandria, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Salesman
Horrible follow up on service promise. After the initial purchase everything got on the back burner with me initiating everything. End up actually paying out my pocket for things that should have been handled by them
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Debra, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2116. We hope to hear from you.
Positive feedback
Robert was my service advisor and he did an excellent job trying to get my new car fix as soon as possible. The only bad thing is that it took over 3 days for the mechanic to look at my car and over a week to get my car fix.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Reinaldo, we are disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. If you are willing, please call our General Manager at (706) 522-2116 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Service Repair on my 2020 Dodge Ram Truck
Robert in the service Department took very good care of us, we had to bring our Ram Truck in for an issues and he resolved within 30 min. Thank you for your professionalism and how courteous you are.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service
I only take my truck to Auto Nation for maintenance. The staff is always courteous and willing to help with whatever the issue. I try to call and set up my appointments in advance to fit my schedule, the process is very easy. Will definitely continue using them . Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2019 jeep grand Cherokee
It was a very good experience. We were treated very well. I am very happy with the car I bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Susan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
New Ram
Purchased all online and remote. All went smoothly. Was surprised by the side sticker. Online only saw MSRP. was only aware of side sticker during price negotiations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephen, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Repairs
Service was great. Resolved and repaired my car within one day.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
My truck service
Took my truck in for oil change and tire rotation . Service was done in a timely manner'
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!