Reviews
Very Disappointed with this location
Scheduled service for my truck plus a recall repair. (Oil change, Tire rotation, Recall Repair). Only received an oil change and was told I would have to leave my truck for a couple of days for recall. And was told when I came back to pick up my truck that they didn't rotate my tire. Was told that the technician didn't know how to. Will never use this location again
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Anthony, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (706) 522-2116. We hope to hear from you.
Excellence
Robert Bean was my service representative. He was the most Professional representative I had in many years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Oil/Filter change
Oil/Filter changed within the hour. Service writer was very courteous and Auto Nation's communication kept me informed about my appointment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Service well done
Jason the mechanic is one of the best that you have and very detailed and attentive?a job well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service department
Service department was great took great care service fast and efficient
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Tammy, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Near miss
Service technician did not tighten the lug nuts after a tire rotation. Wheel nearly fell off while driving, always double check for tightness and torque.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patrick, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2116 to discuss what we can do to help.
AutoNation
Great service and keeping inform about vehicle upkeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Annette, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great experience
This was a really great experience. They provided me with complimentary water and snacks. Made sure I was getting taken care of and even helped give me a great price on the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Great Experience
My experience was great. The staff was very professional and caring. They treat you like family. They make sure you walk out of the building into a car. They even check on you days after you have left the lot. They treat you ou like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ballarie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Great experience
Salesman and manager worked hard to get me to a payment I was looking for. They were patient and understood what I was looking for
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Josh, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.