Reviews
Great deal
They help to make sure you?re completely satisfied. I live a distance away and work long hours during the week, but they make sure I get serviced. Prompt and thorough work. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi David, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation North Columbus is Awesome!
Recently purchased a truck from these guys and I couldn?t be happier. The process was smooth and the team communicated with me every step of the way! 10/10 recommending to everyone I know wanting a ram truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Joshua! If you ever need help, just give us a call. Happy motoring!
Updates to Jeep
The AutoNation Jeep dealership installed updated on my 2017Jeep Grand Cherokee. They told me it would take 4 hours, but it only took 2 so that was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Telvin, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit!
MyCharger
Easy, no issues great salesman. Less than a day to complete the paperwork since I knew what I wanted in advance and had research auto nation website numerous times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lorenzo ,we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.
Great and timely service ??
Pleasant as always. Cullen is a great service technician. Keeps me informed with his progress and always advises me on what's best for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jahmali, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Extremely Dissatisfied
Serious miscommunication caused me to be broke down on I-185 following test drive after supposed repairs. Circumstances caused me $400 rental car on top of vehicle repairs. Apparently paid to replace a part that I didn't need at a cost $1200! Finally picked up my vehicle after repairs and now I have a coolant leak that I didn't have prior to maintenance! Was told that could possibly get a financial assist for my $400 rental car bill, but when I returned to pickup my vehicle the service rep was gone for the day and know I was coming to settle up with him! Very unprofessional. I was very patient during this ordeal, but my car is parked at home and I'm currently looking another repair shop!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Reginald, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM and FIAT North Columbus. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (706) 522-2116 to discuss what we can do to help.
Maintenance on my Ram 2500
Best service ever! They made me feel right at home as soon as I walked in. Took care of everything I needed done and made sure everything was just right before I left. It was well worth my hour and a half drive just to go to that one location. I will only be using them from here on out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tara, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Service Review
All employees were very nice, and my service appointment was completed in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Nicole, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Bama1076
This is my 3rd time going to this dealership for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Leonard, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Service
My experience was great! My service adviser Robert Bean was very courteous and professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Hellene, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!